Senior Business Application Specialist

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

• Lead or provide expertise to Product owners/Business system Analysts/ Data Analysts / Specialists in defining and managing detailed requirements, operating model, Features/Epics/user stories for Enterprise MDM/C360 platform.
• Partner with multiple Canadian lines of businesses/enterprise functions to understand customer profile related requirements and prioritization.
• Strong understanding of processes and procedures related to match rule tuning, escalations that require coordination with all LOBs to secure alignment and approvals.
• Collaborate with LOB stakeholders, enterprise functions, Enterprise data management office, 1B teams to ensure detailed requirements are captured by the teams.
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the business unit and/or team.
• Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others.
• Responsible for defining the requirements for Enterprise Customer MDM/C360.
• Strong experience in Data Quality, Match and Merge concepts and data analysis.
• Detail oriented and knowledgeable in the banking space especially in the customer data domain.
• Has experience working in the MDM (Master Data Management) space.
• Ability to communicate change effectively with the stake holders and help drive decision making for the enterprise customer master platform from product ownership standpoint.
• Translating business requirements into Features, Epics and Stories for the team to execute.
• Validate that the application requirements meet overall business process needs, are within the project scope, and are internally consistent and integration architecture designs utilize the integration architecture components appropriately
• Collaborate with business stakeholders to understand their customer data needs and translate them into functional data models that align with business processes and objectives.
• Document and communicate the functional data model to ensure clear understanding and alignment across the project team and stakeholders, enabling informed decision-making and efficient implementation
• Collaborate with stakeholders to elicit, analyze, and document business requirements for data implementation projects, ensuring alignment with business goals and objectives.
• Develop and execute validation plans to ensure that implemented data solutions meet business requirements and adhere to quality standards, conducting functional testing and validation against user acceptance criteria.
• Define operating models for all lines of businesses by collaborating with enterprise data management office for data stewardship within MDM

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet