CYYAD Provider Support Program Manager PPM III

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. The Children, Youth, and Young Adult Division (CYYAD), within DCHS, envisions a King County in which all young people have equitable opportunities to be happy, healthy, safe, and thriving members of their communities. CYYAD manages investment strategies that build the life, academic, and employment skills for young people to reach their full potential. The division also delivers re-engagement, education, and employment programs for youth and young adults ages 16-24 years and is partnering with King County agencies and community organizations to transform the County’s juvenile legal system through community-based diversion. 

Key Programs/Initiatives include: 

The Provider Support Manager will partner with program managers who oversee the Division’s contracts with community-based organizations serving individuals and families in King County. This position will support program managers throughout phases of procurement, contract management, and program monitoring activities. The Program Support Manager will work collaboratively with program managers to ensure adherence to DCHS contracting policies and procedures and help ensure contracted providers are supported to comply with all terms and conditions outlined within each contract. 

This position will support all program managers and contracts in the CYYA division, including those funded by Best Starts for Kids (BSK). Best Starts for Kids is King County's initiative to improve the health and well-being of residents by investing in promotion, prevention, and early intervention for children, youth, families, and communities. This work is relational, transparent, and equitable in accordance with Best Starts for Kids and CYYAD values.

Our Division is seeking team members who are committed to promoting racial, social and economic equity for all people in King County. The Provider Support Manager will use an equity and social justice approach throughout the contracting processes.

The Provider Support Manager will report to the Operations and Contracts Manager.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around November 16, 2026.

APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months. 

WORK SCHEDULE/CONDITIONS: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. This position is represented by PROTEC17.

Typical hours are Monday - Friday 8am - 5pm, , requiring a mix of telework and periodic onsite work with possible in-person meetings throughout the County. This position is represented by PROTEC17. 

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: 

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings in Seattle, Tukwila, and other locations around the county as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Alan Wedge, [email protected]

• At least 4 years of progressively responsible experience in one or more of the following:
  • Human services administration
  • Capacity building
  • Provider support
  • Organizational development
  • Program management
  • Contract administration
  • Grantmaking
• At least two years of contract management experience.
• Demonstrated understanding of the organizational policies, procedures, and internal systems needed to effectively manage public funds.
• Demonstrated knowledge of compliance and continuous quality improvement strategies in a human service setting. 
• Demonstrated experience in gathering, maintaining, and analyzing data for reporting and continuous quality improvement. 
• Ability to track a number of tasks simultaneously and to organize and prioritize quickly in response to changing needs. 
• Skills and abilities working collaboratively with all community members including families, culturally specific and community-based groups, service providers, and co-workers. 
• Ability to identify intersecting issues, challenges, and opportunities for collaboration across internal and external partners, including strategies to promote equity. 
• Ability to build trusted relationships across diverse stakeholder groups.
• Skill in communicating complex information to diverse audiences for understanding and decision-making.
• Strong project management skills.
• Excellent written and verbal communication.
• Proficiency in the use of Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. 
• Valid Washington State Driver’s License or ability to travel throughout the County in a timely manner.

 

DESIRED EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS

• Experience managing capacity building initiatives.
• Experience implementing equity-centered community engagement strategies.
• Experience tracking detailed deliverables and reporting up to executive teams.
• Experience presenting recommendations to executive leadership.
• Two years of professional experience in compliance/quality assurance/contract monitoring at the provider, state, or local government level. 
• Experience with government procurement processes and requirements.
• Experience with equity-focused contracting and provider support efforts.
• Advanced knowledge of nonprofit and/or human service insurance requirements.
• Experience using Agiloft, King County’s contract management system, preferred.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Alan Wedge at alwedge@kingcounty.gov

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.