Managing Director, Event Operations

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

 

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

 

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

We are seeking an experienced leader who can help us create and find efficiencies with plans related to new and existing clients and streamline operations while increasing productivity.  The ideal candidate will be comfortable interacting with clients and leading teams (internal and external), 12+ years of progressive event management experience and prior experience managing budgets and teams.

 

**This position is fully remote; however, you must be located within 60 miles of a major US airport given the travel requirement. Travel requirements are client dependent but estimated at approximately 50% over the course of the year.

What you’ll do

• Communicates with the VP to ensure that they are fully informed of all relevant facts and pertinent issues related to staff, clients, vendors and projects
• Collaborates with the VP to build a growth plan that ensures the development of each staff member
• Works with the VP in designing and implementing an effective communication and management model to support and facilitate business objectives
• Embraces opportunities to educate peers, clients and staff related to event operations
• Builds and maintains relationships with internal and external stakeholders, to ensure that the media and business operations of the Division are aligned with the broader goals and objectives of the Company
• Leads and manages special projects and initiatives as assigned by the VP, including working with other senior executives to execute on key business priorities
• Oversees, reviews, and manages projects and staff (both employee and contracted) by:
  • Reviewing the operations plans and working with the team to revise and meet the evolving needs and requirements of each opportunity
  • Ensuring the project leader's facilitation of contracted resources through the proper procedures (following company and client guidelines)
  • Ensuring a proper change order process agreeable to the client is in place, documented and employed
  • Confirming proper incident reporting procedures are followed in all assigned projects and collaborating with the Risk Department as situations evolve
  • Ensuring the AAR process is followed by project staff for each project and that case studies are completed and metrics are documented
• Reviews and manages project profitability providing forecasting as needed by:
  • Reviewing and amending all project budgets during and post events. This is done in collaboration with project staff and the Controller
  • Forecasting budgetary changes for annual projects
• Develops additional business opportunities by:
  • Cultivating new opportunities for revenue with existing clients
  • Securing endorsements from existing clients
  • Cultivating new opportunities for revenue with existing clients
  • Securing client referrals to other opportunities
  • Soliciting New Business Opportunities
• Ensures the effectiveness of company-wide management systems and controls by:
  • Adhering to all company-wide policies, procedures and controls (code of conduct, certifications, conflict of interest and LOA)
  • Supporting and promoting company values (integrity, excellence and innovation)
• Delivers presentations to stakeholders and partners

 

Qualifications

What you need

Requirements:

• College Degree with a focus in finance, sports administration, business administration or related field strongly preferred
• 12+ years of experience working in special events, venues or related fields
• Exceptional communication and interpersonal skills, professionalism, and the ability to work collaboratively with multiple stakeholders
• Ability and willingness to travel 50% of the time
• Lives within 60 miles of a major US airport
• License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.

 

Key Skills Needed:

• Strong presentation skills
• Strong computer skills
• Strong collaboration skills and focus on team success
• Directly and indirectly manage staff with the goal of enhancing professional development and personal growth
• Form and lead internal teams, providing training and mentorship as needed
• Ability to thrive in an environment that requires both planning and execution
• Understanding of fundamental business principles and budgeting
• Problem solving skills with an eye for the details
• Ability to set overall strategy and drive process improvement
• Create, develop, and own an events calendar; defining cadence, formats, and goals.
• Manage budgets, work plans, external agencies, and vendors, including complex events, assigning appropriate staff and resources, and executing personally.

 

Salary Range:  $85,000 to $110,000 annually per year

 

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

 

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

 

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

 

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.