- Location
- Cape Town
- Type
- Full-time
- Seniority
- C-Level
- Closing date
- Today
- Source
- CareersPage
Description
We are seeking an experienced, professional, and highly organised Chief Housekeeper to oversee all housekeeping operations aboard a cruise ship. The successful candidate will be responsible for maintaining the highest standards of cleanliness, hygiene, presentation, and guest satisfaction while managing and supervising the housekeeping team.
Key Responsibilities
- Oversee and manage all housekeeping operations onboard the cruise ship.
- Supervise, train, and motivate housekeeping staff to ensure excellent performance.
- Maintain high standards of cleanliness, hygiene, and presentation in guest cabins and public areas.
- Conduct regular inspections to ensure compliance with company standards and procedures.
- Manage housekeeping inventories, linen, cleaning supplies, and equipment.
- Prepare duty rosters, work schedules, and housekeeping reports.
- Ensure compliance with health, safety, sanitation, and environmental regulations.
- Handle guest requests and resolve housekeeping-related complaints professionally.
- Coordinate with other departments to ensure smooth daily operations.
- Monitor staff performance and provide guidance and training where necessary.
Job Requirements
- Age: Preferably 25–35 years old.
- Gender: Male or female candidates may apply.
- Nationality: Eastern European candidates will also be considered.
- Language Skills: Fluent in spoken and written English.
- German Language: An advantage but not essential.
- Experience: Previous cruise ship experience in a senior housekeeping or Chief Housekeeper position is required.
- Computer Skills: Proficient in Microsoft Word, Excel, and Outlook.
- Certificates: Valid STCW certificates must be available.
- Travel Documents: Valid passport for international travel.
- Leadership Skills: Strong team management, communication, and organisational abilities.
- Personal Attributes: Professional, reliable, flexible, detail-oriented, and able to work under pressure in a multicultural environment.
Application Requirements
Interested candidates who meet the above criteria are invited to submit the following:
- Updated CV detailing relevant cruise ship experience.
- Copies of valid STCW certificates.
- Copy of a valid passport.
- References from previous employers, where available.
Skills
ExcelComplianceHousekeeping