Administrative Support Specialist

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Administrative Support Specialist
Location: Nashville, TN
Join us in our mission to make government work better.

Role Snapshot
The Administrative Support Specialist provides essential administrative and customer service support to Local Government Audit operations. This role supports audit report processing, professional certification programs (CMFO/CCFO), internal office functions, and daily operational needs. The specialist plays a key role in keeping workflows efficient, documents accurate, and stakeholders well-supported, contributing to the office’s commitment to accountability and service excellence.

Why You'll Love This Job
• Meaningful work that supports government transparency and accountability
• Flexible schedules and a standard 37.5-hour workweek
• Opportunities for professional growth and skill development
• Collaborative and supportive team environment
• Comprehensive benefits and strong work-life balance

What You'll Do
• Provide helpful and professional customer service to the public, employees, and other government entities (in person and by phone)
• Assist with preparing audit reports, including formatting, editing, printing, publishing, and posting online
• Support CMFO and CCFO program administration, including awarding certificates, tracking CPE, processing reimbursements, assisting with annual events, and providing participant support
• Receive, sort, and distribute mail for the division
• Maintain appointment calendars for office staff
• Screen, direct, and route incoming calls and visitors
• Contact vendors for price quotes, reservations, and meeting support
• Ensure contracted audit reports meet ADA accessibility requirements and searchable tagging standards
• Identify and recommend workflow and process improvements
• Communicate clearly with leadership, team members, and customers
• Perform other duties as assigned

What We're Looking For
- High school diploma or equivalent (Associate’s degree preferred)
- Experience in administrative or business environments preferred
- Proficiency with computers, office equipment, Microsoft Office, and Adobe
- Ability to learn and adapt to new software and technology systems
- Strong verbal and written communication skills
- Strong organization, attention to detail, and professionalism
Other combinations of education and experience, if equivalent, may qualify an applicant for consideration.

Logistics
• Travel: Minimal; mostly occasional for program-related needs
• Compensation: Competitive salary and benefits including annual and sick leave, insurance plans, pension, 401(k), college fee waivers, and flexible schedules

About the Office
The Office of the Tennessee Comptroller of the Treasury audits state and local government entities and oversees financial and administrative operations of state government. We are nationally recognized for professionalism and accountability and strive every day to make government work better. We are proud to be a Top Workplace and support an environment where employees are encouraged to grow, collaborate, and lead. Learn more at www.comptroller.tn.gov.

Equal Opportunity Employer
We are committed to fair and equal employment opportunities and maintaining a workplace free of discrimination and harassment. We prohibit discrimination based on race, color, national origin, age, sex, sexual orientation, gender identity, pregnancy, religion, disability, veteran status, or any category protected by law.

NOTICE
This position requires a criminal background check. You may be required to provide information about your criminal history to be considered for this position.
 

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