Nordic Lead Business Developers, Nordic Customer Experience and Engagement

Would you like to shape the future of customer service across the Nordic countries? We are looking for Nordic Lead Business Developers who can turn strategic ambition into sustainable operational change in Personal Banking. The role offers broad Nordic exposure and the opportunity to influence the future direction of customer service while balancing common Nordic ambitions with local business needs. About our team The Nordic Customer Experience and Engagement team is a recently established team within Personal Banking with a mandate to develop and drive a common Nordic approach to customer service. We take an end-to-end perspective on the service model and work across the Nordic countries to identify business development opportunities, drive transformation initiatives and strengthen the customer experience through a more integrated Nordic setup.  Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imag...