- Location
- Athens, Attica, Greece · published
- Type
- Full-time
- Department
- IT
- Source
- Workable
Description
Cross Border Talents is looking for German Speakers to work in Athens, Greece. Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
- Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Benefits
Renewable contract of 12 months;Health Coverage and Private Health Care;Attractive Salary with performance bonus;Working hours: 40h per week = is 8 hours per day / 5 days a week;Greek lessons.