- Location
- Remote, India
- Workplace
- Remote
- Department
- Customer Service
- Experience
- 1+ years
- Source
- Keka
Description
Customer Support Executive ( Voice & Chat Process)
Work From Home
We are looking for enthusiastic and customer-focused professionals to join our support team.
🏠 Location: Work From Home
💼 Experience: 1–3 Years
🗣️ Language: Hindi and English (Mandatory)
Key Responsibilities:
• Handle customer queries through Voice & Chat support
• Provide timely and accurate resolutions to customer concerns
• Troubleshoot basic technical issues and guide users effectively
• Escalate complex issues to the relevant teams when required
• Ensure high customer satisfaction and service quality
Requirements:
✔️ 1–3 years of experience in Customer Support / Voice Process / Chat Support
✔️ Strong communication skills (spoken and written)
✔️ Good technical aptitude and troubleshooting skills
✔️ Customer-first approach with excellent problem-solving abilities
✔️ Stable internet connection and work-from-home setup