Head of Cyber Fusion (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Help shape the next generation of Cyber & Information Security at Erste Digital

We are evolving our security organization around clear missions, accountable services and stronger collaboration across domains. As Head of Department, you will shape the capability together with your teams and peers rather than inherit a fixed organizational blueprint. You will be accountable for outcomes, people leadership, service maturity and cross-Group value.

Your Mission

Shape the capabilities that detect and disrupt cyber threats and fraud early and respond with speed, context and automation, combining detection engineering, threat intelligence, incident response, fraud detection and response orchestration into one coherent operational capability. The scope spans employees, customers, identities, payments and digital services, with the aim of limiting operational impact and preventing avoidable financial loss. With PSD3/PSR increasing the focus on payment-fraud prevention, information sharing and preventive measures, anti-fraud detection and technical response should be treated as a strategic capability alongside classical cyber defense, in close cooperation with fraud and payment functions while business case decisions remain with the accountable business owners.

What you will shape and be accountable for

• Set direction for threat and fraud detection, detection platforms, coverage engineering, cyber threat intelligence, incident response and technical fraud-prevention capabilities.

• Continuously improve signal quality, detection coverage and response speed across endpoints, identity, network, cloud, applications, customer journeys and payment-related signals.

• Drive automation of repeatable investigation, containment and fraud-response activities while preserving expert judgement where context, customer impact or financial consequences matter.

• Build strong operational interfaces with preventive controls, exposure management, security validation, identity, major-incident coordination and the Group's fraud, payments and customer-protection stakeholders.

Group first - Built to scale beyond one entity

• Think Group First: design every capability so it can be consumed across the Group where feasible, or at minimum produce reusable blueprints, patterns, standards and lessons that create value beyond Erste Digital.

• Seek alignment with Group Security and relevant entities before creating local-only solutions where a shared approach is realistic.

• Balance local delivery responsibility with the ambition to simplify, standardize and scale security capabilities across the Group.

What success looks like

• Meaningful cyber threats and fraud patterns are detected earlier with actionable signal quality and fewer avoidable blind spots across employee and customer journeys.

• Cyber incidents and technically detectable fraud cases are investigated, contained or disrupted consistently and quickly, helping to reduce operational impact and prevent avoidable financial loss.

• Lessons from incidents, fraud cases, testing and threat intelligence systematically improve detection, preventive controls and automated response capability.

• Detection, response and fraud-prevention capabilities and operating patterns can be consumed or replicated by Group entities where appropriate.

Who benefits from your work

Employees, customers, business owners, payment and fraud functions, IT operations, security teams and Group entities benefit from earlier detection, faster disruption and containment, and a more predictable response to both cyber incidents and fraud attempts - ultimately helping protect trust and reduce financial loss.