Wholesale Performance Analyst

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Role/Team overview

As a Wholesale Performance Analyst, you will help drive business performance through data, reporting and commercial insight. Working closely with teams across Sales, Commercial, Finance, Marketing, Product and Operations, you will monitor performance, identify opportunities and risks, and provide actionable recommendations that support business growth and better decision-making. You'll turn complex data into clear, meaningful insights that help stakeholders understand performance and take action, while also supporting reporting automation and AI-enabled initiatives that improve efficiency and business insight.

What you’ll do

• Deliver clear, accurate and timely performance reporting and executive updates, translating complex business data into actionable insights and recommendations. 
• Analyse revenue, Monthly Recurring Revenue (MRR), Monthly Recurring Margin (MRM), sales volumes, customer, product, partner and market performance, identifying material trends, performance gaps and growth opportunities. 
• Track actual performance against plan and forecast, supporting forecasting, revenue tracking and Risks & Opportunities (R&O) management. 
• Support pipeline and large-deal governance, providing visibility of key opportunities, dependencies, commercial risks and delivery considerations. 
• Support annual and quarterly business planning, including Budgets, Long Range Plans (LRPs) and QBRs, working closely with Sales, Commercial, Trading and Finance teams. 
• Deliver sales and commercial insight through KPI tracking, funnel and conversion analysis, pipeline reporting and productivity performance. 
• Provide deeper analysis across areas such as churn, retention, profitability, partner performance and commercial economics to support business growth and revenue improvement. 
• Support key commercial decisions through business case analysis, commission reporting, deal approvals and associated commercial governance processes. 
• Maintain and improve reporting standards, data definitions and data quality, ensuring stakeholders have confidence in business performance information. 
• Drive continuous improvement across reporting and business processes, leveraging automation and AI-enabled solutions to simplify activity, reduce manual effort, and improve business insight and productivity. 

What you’ll bring

Essential criteria:

• Experience in a commercial B2B telecoms environment, ideally within Wholesale, with strong commercial acumen and advanced Excel and business case modelling skills. 

• Good understanding of the UK Wholesale telecommunications market, including key commercial drivers, products, partners and routes to market. 
• Strong analytical and problem-solving skills, with the ability to identify performance drivers, risks and commercial opportunities. 
• Ability to interpret complex data and translate it into clear insight, recommendations and actions. 
• Experience producing reports, dashboards and performance analysis, with strong Excel skills and experience of data visualisation or reporting tools. 
• Excellent written and verbal communication skills, with the confidence to explain findings clearly to different audiences. 
• Strong stakeholder management skills and the ability to collaborate across multiple business functions. 
• High attention to detail and strong organisation, with a focus on data quality, accuracy, competing priorities and agreed deadlines. 

Desirable skills and experience:

• Experience in a commercial, trading, finance, sales operations or analytics role. 
• Experience within telecoms, technology, B2B or another subscription-based industry. 
• Knowledge of Power BI, Salesforce, SQL or similar business intelligence tools. 
• Experience supporting sales performance, forecasting, budgeting or planning, and improving reporting, data quality or automation. 

Benefits and perks

There’s one thing people can’t stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you’ll work

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectation for this role is 3 days in the office per week.

Your office space:

Livingston Watermark House:

Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. Depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To find out more about working with us, search #LifeAtSky on social media.