Senior Service Technician

Description

The Senior Service Technician (Boat Mechanic) is a highly skilled and experienced role within our organization, responsible for leading and performing advanced mechanical repair and maintenance on boats and marine equipment. This position plays a pivotal role in ensuring the reliability and optimal performance of our watercraft.

Responsibilities:

• Mechanical Repairs: Lead and perform advanced mechanical repair work on various types of boats and marine equipment, diagnosing and addressing complex issues.
• Diagnostic Expertise: Utilize advanced diagnostic tools and techniques to identify and troubleshoot mechanical problems accurately, including engines, propulsion systems, and electrical components.
• Parts Replacement: Oversee and execute parts replacements, including engines, transmissions, steering systems, and other major boat components.
• Maintenance Planning: Develop and implement maintenance plans for preventive and routine maintenance, ensuring boat longevity and seaworthiness.
• Quality Control: Conduct rigorous quality checks to ensure all repairs meet or exceed industry standards and safety requirements for watercraft.
• Mentorship: Provide guidance and mentorship to junior boat technicians, sharing expertise and best practices in boat mechanical repair.
• Inventory Management: Manage an inventory of spare parts, tools, and equipment, and proactively order supplies as needed to support boat repair and maintenance.
• Documentation: Maintain comprehensive and accurate records of all repair work, including parts used, labor hours, and maintenance schedules.
• Safety Leadership: Lead by example in adhering to safety protocols, ensuring a safe and compliant work environment for boat maintenance.
• Customer Interaction: Interact with boat owners, providing updates on repair progress, explaining repair recommendations, and addressing inquiries.

Requirements

• High school diploma or equivalent (Technical certification in advanced boat mechanical repair highly preferred).
• Extensive experience in boat mechanical repair, with a strong track record of tackling complex repair challenges in the marine industry.
• Advanced knowledge of boat systems, including engines, propulsion systems, electrical systems, and marine accessories.
• Proficiency in using advanced diagnostic tools and equipment specific to boat maintenance.
• Mastery of boat mechanical repair techniques, demonstrating exceptional craftsmanship and precision.
• Exceptional problem-solving skills, with the ability to diagnose and resolve intricate boat mechanical issues.
• Strong communication skills and a customer-centric mindset, excelling in customer interactions.
• Effective leadership and mentoring abilities, with experience in guiding and developing junior boat technicians.
• Ability to work both independently and collaboratively as part of a team.
• In-depth understanding of safety regulations and a commitment to maintaining a safe work environment on boats.

Benefits:

• Health, dental, vision, and life insurance
• Employee discount
• Paid time off
• 401k plan

Position Type:

This is a full-time position with variable hours, including weekends and overtime as needed during peak workloads.

Affirmative Action (AAP/EEO statement):

NVG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

NVG uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.  

NVG is a drug-free workplace.

Disclaimer:

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. 

This job description is subject to change at any time. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.