At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

How will you make an impact?

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing. Serve as a liaison between Jabil and customers or suppliers on quality-related matters while driving continuous improvement, supporting quality initiatives, and ensuring customer satisfaction.

 

What will you do?

• Provide leadership and initiative to the Quality Services organization through continuous improvement projects.
• Interface with manufacturing areas and support groups to ensure departmental objectives are achieved.
• Investigate identified quality issues and drive resolution activities.
• Develop and maintain Quality Assurance plans and process routings that reflect intended and actual manufacturing activities.
• Support all quoting activities through participation in initial process design, development, and implementation phases.
• Evaluate and support inspection processes through inspection aids and instruction guidelines.
• Support training programs through the development and implementation of specialized training sessions for applicable functions.
• Conduct periodic reviews and maintenance of documentation files and develop systems for document storage and accessibility.
• Review supplier and customer discrepancies and coordinate corrective and preventative action efforts.
• Provide trend analysis of defects occurring internally, at suppliers, and at customer locations.
• Participate in vendor survey activities as applicable.
• Drive proactive supplier engagement and support supplier process improvement initiatives.
• Interface with all departments regarding policies and procedures.
• Monitor departmental activities and provide technical and logistical guidance to quality engineering personnel as needed.
• Provide technical support to customers on quality-related matters.
• Support corrective action efforts utilizing SPC data and corrective action tracking systems.
• Create and implement meetings, procedures, and team-building initiatives to strengthen corrective and preventative action programs.
• Serve as the liaison between Jabil and customers or suppliers regarding quality concerns.
• Participate in periodic Quality Business Reviews for assigned workcells.
• Strengthen and improve technical support within the quality organization.
• May perform other duties and responsibilities as assigned.

 

How will you get here?

 

Education:

• Bachelor’s degree required.
• Or an equivalent combination of education and experience.

Experience:

• Minimum of five years of related experience in Quality Engineering, Manufacturing Engineering, or a related technical field.
• Demonstrated experience supporting quality systems and manufacturing operations.
• Demonstrated NPI (New Product Introduction) experience preferred.
• Experience in the Defense and Aerospace industry strongly preferred.
• Experience with circuit card assemblies (CCAs) preferred.
• U.S. Citizenship required for site-specific security clearance.

 

Knowledge, Skills, Abilities:

• Strong Root Cause Corrective Action (RCCA) knowledge and experience.
• Familiarity with quality control tools and techniques, including statistical analysis, process control, and Failure Mode and Effects Analysis (FMEA).
• Knowledge of Quality Assurance systems, corrective action methodologies, and continuous improvement principles.
• Ability to investigate quality issues and implement effective corrective and preventative actions.
• Experience utilizing Statistical Process Control (SPC) data to identify trends and drive improvements.
• Ability to analyze quality data and provide meaningful trend analysis and recommendations.
• Ability to collaborate effectively with manufacturing, engineering, suppliers, customers, and cross-functional teams.
• Excellent verbal and written communication skills.
• Ability to effectively communicate technical information to all levels of the organization.
• Ability to maintain documentation systems and ensure compliance with quality requirements.
• Working knowledge of supplier quality and customer quality management processes.
• Ability to lead continuous improvement activities and drive quality-focused initiatives.

 

Preferred Qualifications:

• Experience in Aerospace and Defense manufacturing environments.
• Experience supporting Circuit Card Assembly (CCA) manufacturing.
• Experience conducting RCCA investigations using methodologies such as 8D, 5 Whys, Fishbone, or similar tools.
• Knowledge of IPC standards, AS9100, ISO 9001, or other applicable quality management systems.
• Experience supporting customer audits, supplier quality initiatives, and Quality Business Reviews.
• Experience with New Product Introduction (NPI), process validation, and manufacturing quality planning.
• Lean Manufacturing and Six Sigma experience preferred.

 

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

 

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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