Registration Clerk - ED

Beloit Health System is looking to dd an ED Registration Clerk to our Team!

• Shift: 2nd
• Schedule: 2:30 pm – 11:30 pm
• Hours per week: 40
• Benefits Status: Eligible
• Department: Registration

Beloit Memorial Hospital is seeking a detail-oriented and compassionate Registration Clerk to join our Emergency Department team. As the first point of contact for patients and visitors, the Registration Clerk will play a vital role in creating a positive experience while ensuring accurate patient registration and efficient patient flow. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced environment where priorities can change quickly. If you enjoy helping others and providing exceptional service during critical moments, we invite you to apply.

• Greet patients, families, and visitors in a professional, courteous, and compassionate manner.
• Register patients accurately and efficiently in the electronic health record (EHR) system.
• Obtain and verify demographic, insurance, and billing information.
• Secure necessary signatures, consents, and authorizations.
• Ensure patient identification procedures are followed according to hospital policies.
• Collect co-pays and process payments when applicable.
• Maintain confidentiality and comply with HIPAA and organizational privacy standards.
• Coordinate with clinical staff to support timely patient care and flow.
• Answer telephone calls, respond to inquiries, and direct patients and visitors appropriately.
• Update patient records and communicate registration changes as needed.
• Assist with scheduling follow-up appointments and referrals when required.
• Handle multiple tasks simultaneously while maintaining accuracy and professionalism.
• Support departmental and organizational quality and customer service initiatives.
• Performs all switchboard functions from 8:00 PM-7:00 AM Monday-Friday, and 4:00 PM- 7:00 AM Saturday, Sunday, and Holidays, and all other times as necessary..

Job Requirements

• High School diploma or equivalent required.
• One (1) year of customer service, clerical, registration, admissions, or receptionist experience.
• Basic computer proficiency and data entry skills.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Previous healthcare registration, patient access, admissions, or medical office experience preferred
• Knowledge of medical terminology and insurance verification processes.
• Reporting Relationship: Department Manager.

Apply to join our team today!