- Salary
- $17 – $21/hr
- Location
- Orlando, Florida, US
- Type
- Full-time
- Department
- Administration
- Experience
- 3+ years
- Education
- High School
- Source
- BetterTeam
Description
Schedule: Full-Time.
Pay Range: $17.95 – $21.63 per hour.
- Receive and route incoming calls and emails for new service requests, including warranty and non warranty support.
- Schedule recurring maintenance and coordinate daily service and installation activities.
- Assist with ordering materials and equipment for service calls and maintenance contracts.
- Prepare service estimates, daily logs, timekeeping records, and departmental reports.
- Enter and maintain accurate data across CRM, ERP, SharePoint, and other systems.
- Coordinate RMAs and manage equipment returns between clients and vendors.
- Work cross functionally with Accounts Payable, Purchasing, and other departments.
- Generate purchase orders for labor, vendors, and customer billing.
- Support additional administrative tasks and projects as needed.
- High school diploma or equivalent.
- Minimum of 3 years of experience in an administrative or fast paced office environment.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Experience supporting service based operations or technical teams is preferred.
- Proficiency with business systems such as CRM, ERP, and Microsoft Office tools.
- Administrative coordination and scheduling.
- Data entry and systems management.
- Customer communication and support.
- Organization and time management.
- Problem solving and decision making.
- Cross functional collaboration.
- Play a key role in supporting service and installation operations.
- Work alongside experienced technicians, engineers, and operations professionals.
- Build a long term career within a growing technology organization.
- Access comprehensive benefits including medical, dental, and vision insurance.
- Participate in a 401(k) plan and flexible spending account options.
- Receive paid time off and additional employee benefits.