- Location
- Dublin · Lisbon
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Key Attendee Success
- Seniority
- VP
- Experience
- 7+ years
- Source
- Lever
Description
About the Role
We are looking for an SVP of Success to lead, scale, and unite our global success functions.
Today, Partner Success, Key Attendee Success, and Startup Success operate as three separate, high-performance success functions. This new role is being created to unite these three teams to execute a unified strategic approach to success fulfilment for the various attendees and stakeholders of our global events.
You will be the strategic owner of every core stakeholder group that attends our events: Key Attendee Success (Speakers, Investors, Media & VIPs), Partner Success (the world's biggest and emerging brands), and Startup Success (the next generation of tech giants). You will own budget, headcount, and decisions across all three teams.
This is not a traditional account management leadership role. You'll need to combine operational rigour, relationship management, and data-driven decision-making along with the ability to optimise the service level for each stakeholder group. If you thrive under pressure, love designing scalable service models for complex, high-volume operations, and want to lead a passionate team delivering a world-class experience on a global stage, we want to talk with you!