Lead Library Services Assistant

Are you an organized, community-minded leader who enjoys connecting people, ideas, and resources? We’re looking for a lead library services assistant to help keep our library running smoothly while creating welcoming and engaging experiences for our community.

In this role, you’ll support daily library operations, provide lead direction to staff and volunteers, coordinate programs and special events, support outreach efforts, build community partnerships, and help promote the services that make the library an essential part of our community. You’ll have opportunities to solve problems, support new ideas, and help turn community needs into meaningful library services and experiences.

From opening the library and helping the team get ready for the day to coordinating community events, creating promotional content, troubleshooting technology, and serving as a liaison with community partners and the Library Board, no two days are quite the same.

If you’re someone who enjoys variety, takes initiative, works well with others, and wants to make a meaningful difference in your community, we’d love to hear from you.

Come help us create a library that is welcoming, connected, and ready for what’s next!

About Paso Robles

Nestled in the heart of California’s scenic Central Coast, Paso Robles—short for El Paso de Robles, or “The Pass of the Oaks”—offers a unique blend of small-town charm, natural beauty, and modern opportunity. Originally founded around its famous mineral hot springs and rich agricultural heritage, Paso Robles has grown into a dynamic and thriving community. The region enjoys a Mediterranean climate with warm, sunny days and cool evenings, ideal for both outdoor living and agricultural innovation. With its rolling hills, majestic oak trees, and panoramic vineyard views, Paso Robles provides a truly inspiring setting for work and life.

Paso Robles’ central location within San Luis Obispo County offers residents easy access to a wide array of cultural, educational, and recreational attractions. Just a short 30-minute drive south lies California Polytechnic State University, San Luis Obispo (Cal Poly), a nationally ranked institution known for its hands-on learning and innovation. This proximity fosters strong connections to cutting-edge research, continuing education, and a highly educated talent pool. To the west, scenic Highway 1 leads to the iconic Hearst Castle in San Simeon, a historic landmark that draws visitors from around the world with its stunning architecture and sweeping coastal views. Within the county, residents can also enjoy the vibrant coastal towns of Morro Bay, Cambria, and Pismo Beach, as well as the eclectic energy of downtown San Luis Obispo. From wine tasting and hiking to art galleries, surf spots, and farmers’ markets, San Luis Obispo County offers an exceptional quality of life. 

Today, Paso Robles is best known as a premier wine region, home to over 200 wineries producing world-class Zinfandels, Cabernet Sauvignons, and Rhône varietals. But wine is just the beginning. The city boasts a vibrant downtown filled with boutique shopping, award-winning restaurants, and a bourgeoning local arts scene. Cultural highlights include the Paso Robles Wine Festival, California Mid-State Fair, and a variety of community events that bring residents together year-round. A wide array of housing options, good schools, a welcoming business environment, and proximity to outdoor destinations make it an ideal place to live and work. Whether you’re a young professional, a growing family, or someone looking to make a lifestyle change, the City of Paso Robles offers the perfect balance of opportunity, community, and California charm. 

The Organization

The City of Paso Robles was incorporated in 1889 as a general law city and operates under the Council-Manager form of government. As of January 1, 2025, the City's population has grown to approximately 31,061, reflecting consistent growth over recent years as more residents are drawn to the City's high quality of life, strong community identity, and comprehensive municipal services.

The City is a full-service municipality, meaning it provides a wide range of essential public services directly to its residents. These include police and fire protection, emergency medical response, water and wastewater utilities, parks and recreation, planning and development services, public works, and community enrichment programs. The City is committed to delivering responsive, effective, and efficient services that enhance the well-being of its residents and support a safe, sustainable, and vibrant community.

The governing body consists of a five-member City Council: the Mayor, elected at large by the voters of the City; and four Councilmembers elected by district. Voters also elect one City Treasurer at-large. All six elected positions are non-partisan. The City Manager, appointed by the City Council, serves as the Chief Executive Officer and is authorized to appoint all non-elected employees, with the exception of the City Attorney.

The City operates with a total annual budget of $148.5 million for fiscal year 2026-27 and employs 311.97 full-time equivalent positions across the departments of Administrative Services, City Manager’s Office, Community Development, Community Services, Fire and Emergency Services, Police, Public Works, and Utilities.

The Department

At the heart of the community is the Library Services Division, where the Paso Robles City Library serves as a welcoming hub for information, learning, discovery, and connection. From books and digital resources to classes, programs, events, and community partnerships, the Library provides services and experiences for people of all ages and plays an important role in keeping Paso Robles informed, engaged, and connected.

• Coordinates and participates in a variety of administrative, technical, and customer service activities in support of library operations. 
• Provides lead direction, training, and technical guidance to assigned staff and volunteers regarding library procedures, customer service practices, and daily operations; monitors work quality, provides input regarding performance, and ensures compliance with established procedures, service standards, and safety practices.
• Opens and closes library facilities and coordinates daily operational readiness. 
• Supports library programs, special events, outreach activities, and community services; assists with monitoring participant conduct and ensuring compliance with established rules and procedures.  
• Coordinates assigned operational projects, maintains program records and statistical data, and monitors assigned activities to support efficient library operations and informed decision-making. 
• Coordinates and promotes special events, projects, and library services in collaboration with community organizations, schools, sponsors, partner agencies, and other stakeholders to expand library services and community engagement.
• Designs, prepares, and distributes promotional and informational materials, including flyers, brochures, newsletters, social media content, press releases, and web content. 
• Responds to questions and concerns from patrons and the public regarding library services, programs, policies, procedures, and facility use; resolves routine problems independently and refers significant issues to management as appropriate. 
• Assists with maintaining a safe, clean, welcoming, and inclusive library environment; addresses patron concerns and behavior issues and ensures compliance with City and departmental policies and procedures. 
• Performs a wide variety of operational and administrative processes, including records management, report preparation, scheduling, correspondence, data entry, financial reporting, deposits, cash drawer balancing, and program documentation. 
• Performs collection maintenance activities, including inventory, shifting, weeding, and processing materials. 
• Assists in troubleshooting routine library technology issues and serves as a technical resource for staff and patrons. 
• Provides technical assistance in the analysis, implementation, and monitoring of library programs, services, and activities. 
• Conducts research into administrative and operational concerns; compiles information and makes recommendations for process improvements or corrective action. 
• Maintains effective communication and coordination with City departments, outside agencies, schools, community organizations, sponsors, and the public using sound independent judgment and professionalism. 
• Serves as liaison to the Library Board of Trustees; coordinates board meetings and related activities, including agendas, meeting materials, records, appointments, and compliance with the Brown Act and other applicable requirements. 
• Contributes to a positive and collaborative work environment by identifying issues, recommending solutions, and supporting team initiatives. 
• Ensures adherence to safe work practices, procedures, and applicable safety regulations.

• Library operations, services, programs, circulation procedures, and public service practices. 
• Principles and practices of lead work coordination, training, and providing work guidance. 
• Principles and practices of customer service and effective public interaction. 
• Public engagement and community outreach. 
• Program coordination and event support methods. 
• Library management systems and related technology used to support library services. 
• Basic financial reporting and cash handling practices, including register operations, deposits, and cash drawer reconciliation.
• Administrative support practices, including records management, scheduling, data entry, and report preparation.
• Methods and techniques for preparing correspondence, reports, promotional materials, and informational documents. 
• Principles and practices of graphic design, digital content development, and social media communications. 
• Meeting procedures and requirements applicable to advisory bodies, including agenda preparation, public noticing, and the Brown Act. 
• Modern office practices, procedures, and equipment, including computer applications such as Microsoft Office Suite and related software. 
• Applicable City and departmental policies, procedures, rules, and regulations. 
• Basic research methods, data collection, and information organization. 
• Proper English usage, grammar, spelling, punctuation, and proofreading techniques. 
• Safe work practices and procedures. 
• Techniques for effectively working with individuals from diverse socioeconomic, cultural, and educational backgrounds.

• Effectively provide lead direction, train, mentor, and motivate staff and volunteers; provide constructive feedback; address performance or conduct issues; and support employee development and accountability.   
• Organize, prioritize, and coordinate multiple assignments, projects, and activities with competing deadlines.
• Coordinate library programs, outreach activities, and administrative projects while maintaining high levels of customer service. 
• Exercise independent judgment and make appropriate decisions within established policies and procedures. 
• Accurately interpret and apply policies, procedures, rules, and regulations.   
• Analyze information, identify issues, and recommend practical solutions. 
• Communicate effectively with individuals at all levels, including staff, community partners, and members of the public. 
• Establish and maintain effective working relationships with coworkers, volunteers, community organizations, outside agencies, and the public. 
• Provide professional and responsive customer service and appropriately address sensitive or difficult situations. 
• Prepare clear, concise, and professional written materials using proper grammar, spelling, and punctuation. 
• Maintain accurate records and organize information effectively. 
• Accurately perform basic cash handling and reconcile routine transactions. 
• Use standard office equipment, computer applications, and library technology. 
• Work independently and collaboratively in a public service environment.

• Possession of an associate degree from an accredited college or university with coursework in library science or a related field; and
• Two years of paraprofessional experience in library support, library services, or a related field

• A valid California Class C driver license and a satisfactory driving record 

To be considered for this opportunity, applicants must submit a completed employment application by the application deadline. Applications will be reviewed for accuracy, completeness, and job-related qualifications. A limited number of candidates whose qualifications most closely meet the requirements may be invited to participate in the selection process, which may include written, oral, and/or performance examinations. 

This is a confidential recruitment. References will not be contacted until mutual interest has been established. All information provided in application materials is subject to verification. False statements may result in disqualification or discharge.

Appointment is contingent upon passing a pre-employment physical and successfully completing a background investigation and criminal history check. Before beginning employment, applicants must provide documentation of identity and authorization to work in the United States, as well as a current DMV driving record.

Following appointment, employees must successfully complete a 12-month probationary period as the final phase of the appointment process. 

The email address provided on the City application will be the primary means of communication regarding this recruitment. The City of Paso Robles participates in E-Verify. More information is available at www.PRCity.com/HR. For questions regarding the application process, contact Human Resources at (805) 237-3962 or [email protected].

All persons employed by the City of Paso Robles are designated as "disaster service workers" as defined in the California Government Code section 3100 and 3101.