Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview): 

This position is not eligible for relocation assistance.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 

• Executive Support & Calendar Management: Manage the Regional CEO’s complex schedule with little supervision, including travel, regional visits, critical meetings, and daily priorities. Ensure seamless coordination of logistics, materials, and follow-ups.  

• Board & Stakeholder Engagement: Support interactions with multiple Boards of Directors across the region, including managing pledges, schedules, recognition plans, and attending meetings to capture action items.  

• Meeting & Event Coordination: Plan and execute professional meetings, employee conferences, community briefings, and special Red Cross events, ensuring all logistics (communication, RSVPs, materials, meals, travel) are handled efficiently.  

• Communication & Correspondence: Answer and screen calls, delegate inquiries, draft correspondence, and prepare reports, presentations, and spreadsheets as needed.  

• Expense & Budget Management: Manage the Regional CEO’s expense reports and assist in monitoring budgets as necessary.  

• Volunteer Engagement: Work with volunteers to assist with assignments such as event coordination and supporting the CEO in expanding capacity for executive activities. This role is not expected to handle all tasks alone but rather assess volunteer capacity, delegate effectively, and ensure that assignments align with available resources to maximize impact.  

• Project & Operational Support: Provide administrative support for key initiatives, compile reports and data, create presentations, and assist in organizing priorities across business functions.  

• Confidentiality & Professionalism: Organize and secure highly confidential information while maintaining a high level of professionalism in all interactions with internal and external stakeholders.  

• General Administrative Functions: Prepare and maintain memos, records, reports, data, or correspondence for executive and board review. Develop high-level presentations, spreadsheets, and reports, and compile specialized data as needed.  

• Cross-Functional Collaboration: Work closely with internal teams to streamline processes, improve workflow, and enhance overall efficiency across the organization.  

Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. 
 

Skills & Abilities:  

• Excellent interpersonal, verbal, and written communication skills.  

• Ability to determine priorities, manage multiple deadlines, and adapt to changing needs.  

• Strong internal and external relationship-building skills; demonstrated tact and integrity in professional interactions.  

• Proven ability to anticipate needs, seek out relevant information, and provide timely and appropriate responses.  

• Maintains a high degree of confidentiality and professionalism.  

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: High School or equivalent required.

• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.

• Language: Must be bilingual and proficient in both English and Spanish

• Management Experience: N/A

• Skills & Abilities: Excellent verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills required. Knowledge of organizational policies and procedures that relate to operations within assigned organizational unit is preferred. Ability to prepare and edit complex documents is preferred. Ability to work on a team.

• Travel: may involve fieldwork and 30% travel to meetings and conferences within the chapter jurisdiction, state, and Red Cross organization.  

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Requires ordinary ambulatory skills to visit locations, ability to lift/carry light to medium weights (up to 20 pounds), hand-eye coordination, arm, hand, and finger dexterity. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). Prolonged sitting, driving, and occasional work under challenging conditions may be required. The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. May include some exposure to emergency response work. As a disaster response organization, Red Cross staff may be asked to be on 24-hour call during major disaster periods.

DISCLAIMER:  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Associate’s degree preferred

• Three years of experience supporting senior executives and board member

• Experience working in matrixed environments is preferred

• Advanced-level proficiency in Canva, and finance systems.  

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

·       Medical, Dental Vision plans

·       Health Spending Accounts & Flexible Spending Accounts

·       PTO:  Starting at 15 days a year; based on type of job and tenure

·       Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

·       401K with up to 6% match

·       Paid Family Leave

·       Employee Assistance

·       Disability and Insurance: Short + Long Term

·       Service Awards and recognition