Safety & Security Officer - Full Time - 3rd Shift

Cost Center

954 Safety & Security

Scheduled Weekly Hours

40

Work Shift

Third Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

Safety & Security Officer

Grand Rapids, MI

We are seeking a dependable and service‑oriented Safety & Security Officer to support the safety, security, and protection of patients, staff, visitors, and hospital property. This role plays a key part in maintaining a safe, recovery‑focused environment through monitoring, emergency response, policy enforcement, and strong customer service across multiple settings.

Safety & Security Officer Key Responsibilities:

• Maintain safety and security of patients, staff, visitors, and facility property
• Conduct scheduled rounding, surveillance, and incident reporting
• Enforce safety and security policies, complete contraband checks, and respond to emergencies
• Respond to Code calls and assist with safe transport of patients or staff as needed
• Provide crisis response support and follow standard internal and external communication protocols
• Serve as liaison with local law enforcement when required
• Promote a positive, customer‑friendly environment through professional service
• Participate in safety programs, drills, and risk identification initiatives
• Maintain accurate records, reports, and data using computer systems
• Serve involuntary paperwork accurately and maintain appropriate patient contact
• Assist with emergency switchboard procedures as needed
• Train new team members and participate in meetings or committees as assigned
• Model Pine Rest’s mission, values, and commitment to compassionate care
• Maintain required training and competencies
• Perform additional duties as assigned

Safety & Security Officer Qualifications:

• Associate’s Degree or equivalent knowledge, skills, and abilities required
• Minimum of six months of related experience
• Valid Michigan driver’s license required; ability to operate Pine Rest vehicles
• Strong communication, organization, and independent decision‑making skills
• Ability to work effectively in a fast‑paced environment
• Commitment to culturally inclusive, respectful service
• Must meet physical, health, and background screening requirements

Safety & Security Officer Additional Details:

• Pay based on education and experience
• Non‑Exempt (hourly) position
• Schedule may include weekends, holidays, and varied shifts
• Physically active role requiring walking, lifting, crisis response, and prolonged standing
• Competitive benefits package

Pre-Employment Requirements

Employment is contingent upon successful completion of a background check, education verification, and drug screen.

Equal Opportunity Employer

Pine Rest is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace.

The equivalent base pay range for this position is $15.57 - $21.79. Your interview and offer letter will specify whether the role is hourly or salaried. Please note that this range does not include potential shift differentials, incentives, or bonuses, which may be part of the total compensation package. Final base pay will be determined based on location, experience, education, certifications, and FTE status.