Temporary Recreation Services Representative

The City is seeking a Temporary Recreation Services Representative to join the Recreation Services team and help create positive experiences for the community. The position will primarily support after-school programs, special events, and community activities, while also assisting with recreation facilities, programs, and services as needed. This is a great opportunity for someone who loves recreation, enjoys working with people, and wants to make a positive impact in the community!

This assignment will last approximately six months, however the exact duration is unknown. Incumbents will be scheduled approximately 16-18 hours per week.

• United Staffing Associates

• Opens, closes, and secures recreation facilities in accordance with scheduled programs, rentals, and user group needs. 
• Monitors facility use, afterschool programs, and Teen Center activities to ensure participant safety, appropriate behavior, and compliance with established rules and policies; addresses minor issues or conflicts as they arise. 
• Provides customer service by greeting visitors, responding to inquiries, and providing accurate information regarding programs, services, and facility use. 
• Supports recreation programs and activities by assisting with implementation and providing basic supervision of participants.
• Performs program and event support duties, including setup and breakdown of rooms, equipment, and activity spaces; ensures equipment is used and stored properly. 
• Processes program registrations, facility reservations, and related transactions using designated software systems. 
• Maintains facility cleanliness, organization, and safety; conducts routine checks and reports maintenance or safety concerns. 
• Supports community events (e.g., concerts and seasonal programs), including setup, cleanup, crowd monitoring, and coordination of supplies and equipment. 
• Provides support for youth-focused programs, including Teen Center operations, game and activity areas, and structured and unstructured recreation. 

• Principles and practices of customer service and effective public interaction. 
• Basic recreation program support and facility operations. 
• Safe work practices, including facility safety procedures and emergency response awareness. 
• Techniques for monitoring participant behavior and ensuring compliance with established rules and guidelines. 
• Basic custodial methods and standards for maintaining clean, safe public facilities. 
• Modern office practices, including use of computers and standard software applications (e.g., Microsoft Office). 
• English usage, grammar, spelling, and punctuation. 
• Basic recordkeeping and data entry practices. 
• Applicable policies, procedures, and regulations related to assigned programs and facility operations

• Provide courteous, professional, and responsive customer service in a variety of settings. 
• Communicate clearly and effectively, both verbally and in writing. 
• Exercise sound judgment and take appropriate action within established guidelines. 
• Recognize and respond appropriately to safety concerns, incidents, or unusual situations. 
• Follow verbal and written instructions and apply established procedures. 
• Perform multiple tasks in a fast-paced, public-facing environment while maintaining attention to detail. 
• Establish and maintain effective working relationships with staff, participants, and the public. 
• Work effectively with individuals of all ages, backgrounds, and abilities. 
• Support recreation programs and events, including setup, cleanup, and participant supervision. 
• Maintain a safe, clean, and organized facility environment. 
• Maintain accurate records and perform basic data entry and tracking tasks.

• Possession of a high school diploma or a General Educational Development (GED) certificate; and 
• One year of experience in recreation programs, community services, customer service, youth programs, event support, or a related field.