Donor Communications Manager

Job Description:

Job Title: Donor Communications Manager

Location: Saint Louis, Missouri

Department: FDN

Employment Type: Full-Time

Job Summary:

Are you a talented storyteller who is passionate about making a meaningful impact through philanthropy? Join our compassionate and collaborative team as a Donor Communications Manager, where you will play a vital role in advancing behavioral healthcare by connecting donors to a mission that transforms lives. This is an exciting opportunity to combine strategic communications, donor engagement, event marketing, and creative storytelling while partnering with fundraising professionals across the organization. We are seeking an innovative communicator who thrives in a collaborative environment, excels at relationship-building, and is passionate about creating meaningful donor experiences that inspire generosity and long-term support.

In this role, you will serve as a trusted communications partner to fundraising and grants teams, developing compelling donor-focused content that supports cultivation, solicitation, stewardship, and recognition efforts. You will create personalized communications, impact reports, fundraising materials, event marketing campaigns, and giving society engagement strategies that strengthen donor relationships and communicate the transformative impact of philanthropic support.

This position offers…

· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

· Mileage Reimbursement – Company paid for work functions requiring travel

· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition

· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

· Develop compelling donor communications, proposals, case statements, funding priority materials, and stewardship content that inspire engagement and philanthropic support.

· Partner with Philanthropy Managers, Directors, and grants staff to create personalized communication strategies that cultivate, solicit, retain, and steward donors.

· Create impactful donor recognition materials, acknowledgment letters, celebration communications, impact reports, and fundraising presentations.

· Gather and share stories, accomplishments, donor highlights, and program outcomes that demonstrate the impact of charitable giving.

· Manage communications and marketing efforts for donor appreciation events, fundraising luncheons, VIP gatherings, and giving society initiatives.

· Coordinate multi-channel communications including email campaigns, print materials, website content, social media messaging, sponsorship materials, and presentations.

· Develop communication templates, scripts, and tools that support fundraising and donor engagement strategies across the Foundation.

· Review and approve donor-facing communications to ensure consistency, accuracy, brand alignment, and effective messaging.

· Manage stewardship and donor recognition projects, including design, production, vendor coordination, and fulfillment activities.

· Maintain donor communications calendars and support related photography, video, and creative content projects.

· Analyze donor engagement insights and feedback to enhance donor experiences, communication effectiveness, and retention efforts.

· Manage project budgets and vendor relationships while ensuring deliverables are completed on time and within budget.

· Provide direction, coaching, training, and performance feedback to assigned team members in accordance with organizational policies

Education, Experience, and/or Credential Qualifications:

· Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field preferred.

· Minimum of three (3) years of professional experience in communications, marketing, donor relations, fundraising support, event management, or a related field.

· Experience creating communications materials across multiple platforms and audiences.

· Experience developing persuasive written content, donor-facing communications, or marketing campaigns.

· Experience managing multiple projects simultaneously while meeting deadlines and quality standards.

· Nonprofit, healthcare, fundraising, donor relations, or philanthropic communications experience preferred.

· Experience supporting fundraising or development teams preferred.

Additional Qualifications:

· Demonstrate exceptional written, verbal, visual, and interpersonal communication skills.

· Exhibit strong storytelling abilities and the versatility to craft messages for diverse audiences.

· Possess excellent project management, organization, and attention-to-detail skills.

· Demonstrate the ability to translate complex concepts, data, and metrics into clear and compelling communications.

· Embrace collaboration and serve as an effective partner across fundraising, marketing, grants, and leadership teams.

· Display creativity, innovation, resilience, and a growth mindset when addressing challenges and opportunities.

· Ability to utilize donor insights and engagement data to strengthen communications and donor experiences.

· Commitment to ethical fundraising practices, brand standards, and donor-centered engagement strategies.

Physical Requirements

· Work is performed in office, clinical, residential, and community-based environments depending on assignment.

· Remain seated, standing, or walking for extended periods throughout the workday.

· Frequently utilize computers, office technology, and electronic systems.

· Occasionally lift, carry, push, pull, or move objects weighing up to 10 pounds.

· May be required to work evenings, weekends, holidays, or extended hours based on event schedules and organizational needs.

· Ability to perform sedentary work with reasonable accommodations provided when appropriate.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.