- Location
- 1/124, SHIVAJI GARDENS, MOONLI, India
- Workplace
- Hybrid
- Type
- Full-time
- Experience
- 3+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- Workday
Description
We are seeking a detail-oriented Video KYC (VKYC) Analyst to support Commercial Cards onboarding while ensuring compliance with RBI Video KYC guidelines, AML/KYC requirements, and global banking standards.
Key Responsibilities
- Conduct VKYC in adherence to RBI regulations and internal compliance policies.
- Handle inbound customer interactions during VKYC sessions and address customer queries.
- Hands-on experience in Commercial Cards onboarding, account maintenance, customer verification, and related banking operations preferred.
- Deliver excellent customer service while maintaining regulatory compliance.
- Verify customer identity and documents through live video interactions.
- Perform Customer Due Diligence (CDD) and risk assessments.
- Maintain audit-ready records and support Manager Control Assessment (MCA) requirements.
- Identify and escalate fraud indicators and compliance concerns.
- Achieve quality, productivity, turnaround time (TAT), and customer satisfaction targets.
- Collaborate with stakeholders to ensure seamless onboarding.
Required Skills & Experience
- 3-6 years of experience in VKYC, KYC, Commercial Cards, Banking Operations, or Financial Services.
- Knowledge of RBI and global VKYC/KYC guidelines, AML, KYC, and CDD requirements.
- Excellent verbal and written communication skills.
- Strong investigation, analytical, and problem-solving abilities.
- Attention to detail and sound decision-making skills.
- Ability to work in a fast-paced, target-driven environment.
Qualifications
- Bachelor's Degree (mandatory).
- Relevant KYC/AML certifications are an added advantage.
Work Schedule
- Flexible to work across rotational shifts based on business requirements.
Key Competencies
- Customer Focus
- Risk & Compliance Awareness
- Analytical Thinking
- Fraud Detection & Investigation
- Attention to Detail
- Team Collaboration
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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