Global Quality Product Quality and Reliability Technician

Req. ID:

JR106974 Global Quality Product Quality and Reliability Technician

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As an Electrical Failure Analysis (EFA) Technician within the Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) organization at Micron Technology, Inc., you will support electrical characterization, failure analysis, reliability testing, and laboratory operations for NAND Flash memory and Solid-State Drive (SSD) products.

You will work closely with engineers to perform failure screening, electrical testing, data collection, and debug activities supporting product qualification, reliability assessments, manufacturing excursions, and customer-return investigations. This role requires strong attention to detail, technical capability, and a willingness to learn semiconductor products, storage technologies, and failure analysis methodologies.

# Responsibilities and Tasks

Support Electrical Failure Analysis Activities

• Implement electrical characterization and screening activities on NAND Flash and SSD products.

• Perform sample preparation, device handling, and test setup following established procedures.

• Run engineering and reliability test programs on characterization and test platforms.

• Collect, document, and organize test results for engineering review.

• Perform visual inspection of devices, components, and hardware to identify abnormalities.

• Assist engineers in reproducing failure conditions and gathering debug data.

• Maintain accurate records of failure symptoms, test conditions, and characterization results.

Support Reliability and Qualification Testing

• Prepare samples for reliability evaluation and qualification testing.

• Monitor reliability testing activities and report issues promptly.

• Perform data collection and preliminary result verification.

• Support qualification, engineering, and manufacturing investigations.

• Assist with customer-return (RMA) sample handling and tracking.

Support Lab Equipment and Operations

• Set up, operate, and maintain electrical characterization and debug equipment.

• Perform routine equipment verification, calibration checks, and preventive maintenance.

• Fix basic hardware, software, and connectivity issues.

• Raise equipment problems to engineers or vendors as needed.

• Support installation and qualification of new laboratory equipment.

• Maintain laboratory safety, cleanliness, and organization.

Support Data Management and Reporting

• Enter characterization and failure analysis results into databases and tracking systems.

• Generate test logs, reports, and data summaries.

• Verify data accuracy and report discrepancies.

• Assist with data trending and analysis activities.

• Maintain proper documentation according to quality and reliability procedures.

Support Continuous Improvement and Automation

• Find opportunities to improve laboratory efficiency and workflow effectiveness.

• Support implementation of automation, scripting, and digital solutions for laboratory operations.

• Apply approved AI-enabled productivity tools (e.g., Microsoft Copilot, Claude, ChatGPT, or equivalent tools) to improve documentation, data organization, and reporting efficiency while following Micron data governance requirements.

• Participate in team improvement projects and operational excellence initiatives.

Training and Team Support

• Learn NAND Flash memory, SSD products, and storage technology fundamentals.

• Participate in on-the-job training (OJT) programs.

• Follow standard operating procedures (SOPs), work instructions, and safety guidelines.

• Support multi-functional engineering teams during debug and investigation activities.

• Share technical observations and communicate issues clearly with engineers and team members.

# Education

# Required

• Diploma in Electronics, Electrical Engineering, Electronics & Communication Engineering, Computer Engineering, Instrumentation Engineering, Semiconductor Technology, or related technical subject areas.

Fresh graduates and early-career candidates are encouraged to apply.

#

# AI & Digital Skills

• Ability to use Generative AI and Agentic AI tools (e.g., Microsoft Copilot, ChatGPT, Claude, or equivalent platforms) to enhance productivity, improve collaboration, accelerate issue resolution, and streamline documentation and reporting.

• Demonstrated willingness to adopt digital and AI-enabled workflows to improve efficiency, responsiveness, and data-driven decision-making while adhering to company policies and data governance requirements.

#

# Experience

Fresh graduates with strong technical aptitude and laboratory experience are encouraged to apply.

Exposure through internships, laboratory work, academic projects, technical training, or industry experience in one or more of the following areas is preferred:

• Failure Analysis (FA) laboratory operations

• Electronics testing and troubleshooting

• Semiconductor manufacturing or testing

• NAND Flash memory technologies

• Solid-State Drive (SSD) products

• Reliability or qualification testing

• Automated Test Equipment (ATE)

• Electronics laboratory instrumentation

• Data collection, reporting, and analysis

#

# Qualifications

• Basic knowledge of electronics, semiconductor manufacturing, NAND Flash memory, and SSD technologies.

• Strong attention to detail with the ability to follow technical procedures and safety requirements.

• Basic troubleshooting, problem-solving, and data analysis skills.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to learn new equipment, software, and technologies quickly.

• Good communication and teamwork skills.

• Willingness to utilize digital tools, automation, and AI-enabled solutions to improve productivity, collaboration, and responsiveness.

Job Profile(s):

Quality Technician 2

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.