Restaurant Sales Manager

Compensation Type

Yearly

Kessler Hotels

Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel’s exquisite art, music, and cultural influences are intentionally approachable. Designed to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting-edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality has long championed bold, original hotels, each carefully created with distinctive style and the Individualist traveler in mind.

Location

The AAA Four Diamond JW Marriott Savannah Plant Riverside District is located in the heart of historic Savannah on the Savannah riverfront, with countless activities a short walk away. Explore the downtown Savannah shopping district, eat at one of the hotel's many restaurants, reconnect with friends at our riverside Savannah bars, or embark on one of the city's various walking tours. 

 

Once a power plant, Plant Riverside District represents the beauty of progress. Our three unique buildings are enriched in history, from chic architecture in the Power Plant to romantic styling in the Three Muses and contemporary maritime details in the Atlantic. Complete your experience with a relaxing visit to the hotel spa before you enjoy the vibrant nightlife in the entertainment district.

Overview

The overall objective and purpose of the Restaurant Sales Manager is to prospect Private Dining and/or Large Party Restaurant opportunities for the property to maximize revenue, coordinate the activities for group meetings, conferences, and social events, and execute the client's expectations as outlined in the BEO/EO. This position will prospect, contract, and service the following market segments: Contracting and Servicing all restaurant events.

Responsibilities

• Serve as the primary point of contact for event clients from the point of contract signing through event completion.
• Ensure all details for room blocks, social events, weddings, and corporate events are executed to the highest standards.
• Maintain open communication with clients, addressing inquiries and last-minute changes promptly.
• Collaborate with hotel departments including guest services, reservations, housekeeping, audio-visual, catering, accounting, and engineering to ensure smooth event execution.
• Manage the function book and adjust space allocation to maximize revenue potential.
• Work closely with the Food & Beverage team to develop and propose upscale menus tailored to client needs.
• Review and revise rooming lists, VIP lists, and event orders as necessary.
• Oversee event setups, ensuring all details align with client expectations and hotel standards.
• Provide on-site event support, ensuring seamless coordination between departments.
• Follow up with clients post-event to solicit feedback and generate repeat business opportunities.
• Maintain detailed records within the hotel's sales system, Salesforce/Delphi.
• Participate in hotel training programs and contribute to departmental meetings.
• Uphold the hotel's reputation as a premier luxury destination by maintaining impeccable service standards.

Qualifications

• Minimum of 2 years of progressive experience in event management within a hotel setting.
• Previous experience in a luxury hotel environment preferred.
• Bachelor's degree in Hotel Management, Event Management, or a related field is a plus.
• Certified Meeting Professional (CMP) certification is a plus.
• Strong proficiency in Windows, Microsoft Office Suite, and sales software (Salesforce/Delphi and SocialTables).
• Knowledge of food and beverage service, health department regulations, and liquor laws.
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask and perform effectively in a fast-paced, high-pressure environment.
• A proactive and detail-oriented approach to event planning and execution.
• Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.