Outreach Coordinator - Partners for Kids

Facility:

Dayton Children's - Tech Town

Department:

PFK Care Coordination

Schedule:

Full time

Hours:

40

Job Details:

The Outreach Coordinator PFK has the following essential job functions:
• Screens for healthcare needs and connects to related programs and resources. Interacts daily primarily via telephone and electronic communication.
• Initiates telephone contact and completes a health risk assessment. Escalates complex or urgent needs to a supervisor.
• Connects patients to the right program once needs are identified. Develops individualized self-management skills to patients and families through education and resource provision.
• Provides organization of electronic communication related to survey results of the health risk assessment. Documents within the electronic medical record.
• Participates in orientation and continuing education of staff and students as appropriate.

Department Specific Job Details:

Education

• High school diploma required

Experience

• Background in health care, public health, or related clinical field preferred

Skills/Competencies

• Excellent customer service skills with the ability to communicate effectively through multiple mechanisms including phone and writing required

Schedule:

• full time, 40 hours
• day shift, 8:00 AM - 4:30 PM
• no weekends or holidays
• serving the Health Risk Assessment screening program with Partners for Kids