- Location
- SITE - Priority Health - 1239 E Beltline Ave NE - Grand Rapids, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Healthcare
- Education
- Associate
- Source
- Workday
Description
Job Summary
Priority Health is looking for a Pediatric Medical Care Coordinator to join our team!
The Pediatric Medical Care Coordinator serves as a key resource for members and families, providing care coordination, education, and support related to medical conditions, benefits, and coverage. This role helps members navigate complex healthcare systems, overcome barriers to care, and connect with appropriate resources and services.
Working under the supervision of a licensed Care Manager, the coordinator supports members with chronic conditions or rising health risks through outreach, education, and reinforcement of care plans. The ideal candidate will have experience working with pediatric populations and families, a strong understanding of Medicaid benefits, familiarity with Children's Special Health Care Services (CSHCS), and the ability to identify and address social determinants of health. Success in this role requires excellent communication skills, a customer-focused approach, and a passion for improving health outcomes for children and families.
Essential Functions
Navigate members through our complex systems by working across the health plan and care network to ensure members receive and understand their care options.
Is the member's first point of contact into Care Management. Assesses and identifies the needs and evaluates to determine if the member needs complex care management. If the needs are not complex, assists the member to meet their health care needs.
Guide members through Priority Health networks, internal and external medical resources, policies, procedures, etc.
Acts proactively on member’s behalf with routine benefits, gaps in care and prior authorization processes.
Works directly with members with rising risk or identified with rising risk under supervision of a licensed Care Manager to provide delegated tasks for disease specific education for both adult and pediatric population, and reinforcement of the treatment plan.
Identifies barriers and social determinants of health and assists to address or eliminate these barriers.
Manages a caseload of approximately 150-300 members with stable but complex conditions or rising risk related to chronic conditions.
Qualifications
Required
Associate's Degree with a health care focus or LPN
Skills/knowledge/abilities typically gained through less than 2 years of related work experience in a clinical office or health insurance setting
3 years of relevant experience Working in an organization of size and complexity comparable to Corewell Health or managed care organization
Preferred
5 years of relevant experience Related work in a clinical office or health insurance setting
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Priority Health - 1239 E Beltline Ave NE - Grand RapidsDepartment Name
Care Management Medicaid - PH Managed BenefitsEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8:00 a.m. to 5:00 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
