Groups & Events Supervisor - Soho House Amsterdam

About Us ... 

Soho House Amsterdam is an integral part of a global community dedicated to creative individuals, providing a welcoming environment to work, relax, and connect. Recently awarded with a Michelin Key, our establishment is recognized for its exceptional comfort and design. We invite you to join our team and contribute to delivering thoughtful, high-quality experiences for our esteemed members and guests.

The Role 

The Private Events Supervisor will (together with the team) provide clients and members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options.

An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that clients receive an initial response quickly. The team will provide clients/members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options. The supervisor is leading a team of two coordinators, while reporting to the Head of Sales. 

Main duties

Supervise the team in all below responsibilities;

• Respond and handle requests from clients for meetings, corporate events, dinners, screenings and parties from start to finish. Including set-up, food and beverage, rooms and audio-visual needs via both email and phone
• Prepare all typed materials like proposals, contracts, deposits and as well as all internal communication
• Preparation of event function sheets and updating catering and hotel software daily
• Tour, inspect and monitor event rooms to always look presentable. Prepare and hold site inspections with prospect and existing customers
• Distribute daily events reports and communicate requirements to clients and internal departments
• Work closely with Operational Management to ensure all aspects of the events are of well-planned and are cost effective
• Represent the event planning team during morning meetings, team meetings and hotel meetings
• Assist with invoices and financial administration of the department
• Assist Events Managers as needed

Group & VIP Bookings

• Assist with handling and communicating with all group bookings, VIP bedroom requests, long stays, travel agents and entertainment groups
• Being an ambassador for Soho House and acting as a contact person during their stay
• Reporting to House Relations Manager to ensure all aspects of the room booking are serviced for both clients and hotel needs
• Building and maintaining good relationships prior, during and after their stay in the house
• Work closely with Revenue & Reservations Team to maximize opportunity
• Full knowledge and understanding of Soho House vision, product and services

Requirements…

• Bachelor degree in a hospitality or events related study and a minimum of 1+ years relevant experience
• Passion for food and beverage, hotels and events
• Experience with Opera PMS is an advantage
• Natural ability to connect with other people
• Flexible schedule and being able to work outside “office hours” this includes nights, weekends and holidays
• Strong organizational and project management abilities
• Adaptable in various situations
• Ability to work effectively under time constraints and deadlines
• Excellent written and communication skills in English and Dutch 

Benefits 

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Travel allowance > 7.5km
• Soho Friends Membership with discounts on F&B, rooms and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
• Team Events
• Introduce a star and you could be eligible to receive a € 300,- (gross) bonus