Field Manager

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

Join our team as a Field Manager, where you’ll play a crucial role in guiding the administration, supervision, training, and quality control of Field Technicians in your assigned area. You’ll be instrumental in ensuring the performance of Field Technicians who carry out a diverse range of duties, including scoping homes, performing turns, ordering and confirming third-party vendor work, and conducting maintenance repairs, troubleshooting, and installation at AMH properties. Your contribution will help maintain the functionality and condition of the homes, while fostering a clean and safe work environment and delivering excellent customer service.

Key Responsibilities:

• Guide your team, providing coaching, performance feedback, and training that supports continuous improvement of previously delivered objectives, goals, and policies and procedures.
• Manage the tenant move-out process, ensuring that the property inventory aligns with Company standards as part of the Tenant Turn process.
• Inspect work-in-progress, ensuring that the technicians meet specifications and adhere to Company standards.
• Report status updates or issues with properties and associated costs in both CRM and Yardi databases.
• Update and complete mobile work orders received from the Maintenance Scheduler within the given timeframe to ensure tenant satisfaction.
• Respond to emergency service calls when on call.
• Perform minimal self-work at properties using appropriate tools and ladder in accordance with established processes, guidelines, and property/occupancy inspection and eviction lockouts as needed.

Requirements:

• High School Diploma or GED.
• Associate’s Degree or technical training certification is a plus.
• One to two years of supervisory/lead experience is preferred.
• Minimum of six years of Residential/Property Maintenance or related experience.
• Experience with basic hand tools and power tools.
• Working knowledge of Microsoft Office (Word, Excel, Outlook) required and experience using an Apple iPad is preferred.
• HVAC experience required.
• Experience with FiledOne and CRM is a plus.
• Valid driver’s license required.
• Universal EPA Certification or HVAC Type II Certification preferred in applicable states.
• Demonstrated knowledge of occupational hazards and safety methods (OSHA).
• Proficiency in English.
• Ability to perform basic measurement and calculations.
• Ability to lift/carry 50 pounds to waist height, 50 pounds to shoulder height, and 20 pounds above the head.
• Ability to climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming with the use of a handsaw or clippers and removal of debris and leaves from roof gutters.

Compensation

The anticipated pay range/scale for this position is $71,545.00 to $89,448.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive quarterly bonus payments.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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