Operational Risk Review - Technology Audit Coordinator

Operational Risk Review – Technology Audit Coordinator

U.S. Bank is seeking an Operational Risk Review (ORR) Technology Audit Coordinator responsible for the execution of review activities, coordination of projects, and management support within Independent Risk Review and Assessment (IRRA), a centralized second line of defense independent review function. This role offers an exciting opportunity to drive the continued growth, enhancement, and delivery of IRRA’s operational risk review program. 

ORR provides risk-based review and effective challenge of the Company's operational risk (inclusive of technology risk), and operational risk-related processes and controls associated with the products and services offered across all business lines and enabling functions. Based on the Company's enterprise risk taxonomy, in-scope operational risk categories include: Fraud, Operations, People, Security of Physical Assets, Third Party, Business Resiliency, Systems, Cyber/Information Security, Legal, Model, Conduct, Data Management, and Fiduciary. Objective risk mitigation, process, and control review activities include planning and scoping, design and execution, reporting and rating, and Issue creation and validation.

Key roles and responsibilities of the ORR Technology Audit Coordinator include working with business lines and other Technology and Risk, Compliance, and Audit professionals across the Company to evaluate processes and controls to ensure an effective risk management framework. The Technology Audit Coordinator is responsible for assisting management in overseeing (including work product approvals as applicable), leading, and executing projects and/or activities that confirm compliance with internal policies, industry standards, and applicable laws and regulations related to technology, data governance, cyber, systems, artificial intelligence (AI), and information security. The Technology Audit Coordinator is responsible for effective verbal and written communication of review results to the ORR Manager, and will respond to and/or escalate significant risks as appropriate. If gaps are identified, the Technology Audit Coordinator will work with the ORR Manager to partner with the business line and Risk Management groups to recommend and influence solutions that mitigate operational risks. The Technology Audit Coordinator will provide guidance, including coaching and feedback, specific to the work completed Analysts to ensure work products align to the Company's Policies, ORR Procedures, and meet quality standards. The Technology Audit Coordinator will be responsible for conducting performance management and overall staff development for the analysts in the same location.

The ORR Technology Audit Coordinator must demonstrate critical thinking, deliver effective project management, formulate conclusions, support operational excellence, and engage in collaborative partnerships. The Technology Audit Coordinator is responsible for coordination and oversight of review activities which may include review and approvals, coaching, feedback, etc., specific to the work completed by supporting analysts.

Basic Qualifications

• Bachelor's degree, or equivalent work experience.

• Typically, more than seven years of applicable experience in an applicable risk management environment.

Preferred Skills/Experience

• Advanced knowledge of technology, systems, data governance, cyber and / or information security risks as well as industry trends that impact Bank operations.

• Advanced Risk, Compliance, and Audit competencies.

• Advanced understanding of the business line’s operations, products, services, systems, and associated risks.

• Strong business acumen and credibility to help business line(s) proactively identify and address risks.

• Strong process facilitation, project management, and analytical skills.

• Excellent presentation, interpersonal, written and verbal communication skills.

• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.

• Applicable professional certifications (e.g., CISA, GSNA, CISSP, CRISC, CIA, etc.) are preferred.