Winter Wonderland Entertainer I/II/III (DOQ)

The City of Hanford is seeking to fill sixteen (16) seasonal vacancies for Winter Wonderland Entertainer I/II/III (DOQ) to work at Winter Wonderland. Under the supervision of the Recreation Manager, the Winter Wonderland Entertainer performs as a costumed character (mascot) and participates in holiday-themed activities and performances during seasonal events.

Incumbents may be required to work evenings, weekends, and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives supervision from the Recreation Manager.

DISTINGUISHING CHARACTERISTICS

This is a flexibly staffed classification series. Positions may be filled at the I, II, or III level depending on department needs and the qualifications of the selected candidates. Duties may include, but are not limited to, the following:

WINTER WONDERLAND ENTERTAINER I

Perform basic mascot/character duties.

Focus on guest interaction and photo opportunities.

Works under close supervision while learning event procedures and character performance expectations. 

Perform other duties as related. 

WINTER WONDERLAND ENTERTAINER II

Perform assigned roles with moderate independence and participate in scripted performances and rehearsals. 

Demonstrate ability to follow choreography, cues, and staging direction.

May assist in mentoring Winter Wonderland Entertainer I staff.

Perform with moderate independence while coordinating with assigned handlers or event staff.

Perform other duties as related. 

WINTER WONDERLAND ENTERTAINER III

Perform in lead roles in shows or featured characters.

Assist staff with coordinating rehearsals, staging, and performance flow.

Provide lead direction and support to lower-level entertainers during performances and event operations.

Serve as a liaison between performers and the event supervisors.

Assist with creating scripts, music, and choreography for staged performances.

May assist with troubleshooting performance or guest interaction issues.

Perform other duties as related. Knowledge of:

Strong customer service and interpersonal skills.

Reliability, professionalism, and enthusiasm.

Ability to:

Perform as a costumed holiday character during events.

Engage guests through gestures, body language, and character interaction.

Interact with guests and pose for photos at public events, providing a welcoming, festive experience.

Always maintain character integrity and professionalism.

Work cooperatively with staff, volunteers, performers, and the public.

Follow choreography, cues, and performance direction.

Communicate non-verbally while in costume.

Interact positively with children and large crowds.

Follow safety guidelines related to costume use and visibility.

Work evenings, weekends, and holidays during the event season. 

Preferred Qualifications

Experience in performing arts, theater, or dance.

Experience working with children or at community events.

Bilingual (English/Spanish) skills are desirable. 

Experience and Education

Any combination of experience, training, and education that provides the required knowledge and abilities qualifies.  A typical way to obtain the required qualifications would be:

Experience:

WINTER WONDERLAND ENTERTAINER I

No prior performance experience is required.

WINTER WONDERLAND ENTERTAINER II

Some experience in theater, dance, performance, recreation programs, or community events is desirable.

WINTER WONDERLAND ENTERTAINER III

Prior experience in live performance, choreography, event entertainment, or leadership roles preferred.

Education:

Some high school education. 

Additional Requirement:

Must be at least 16 years of age.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work performed outdoors in winter conditions.

Required to wear mascot costumes that may limit visibility and mobility.

Frequent standing, walking, bending, and physical movement.

Ability to perform in costume for extended periods.

Exposure to crowds, noise, and event environments.Screening will consist of a competitive assessment of relevant education, training, and work experience to be followed by a written examination and/or an interview before an Oral Board to determine the most qualified candidates. Applicants meeting the minimum qualifications are not guaranteed advancement to an interview, and the decision of the screening committee is final. Those candidates who are determined eligible for appointment to the position will be placed on the City’s Certified Eligibility List. Applicants will receive written notification regarding the results of all phases of the recruitment process up to the establishment of the Eligibility List, if applicable.