Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The incumbent is an HR generalist to support the HR related business requirements in the assigned accounts.

• Roles and Responsibilities:
• Understand the business accounts the incumbent is supporting and consult with local line management on people matters including transfer, promotion, goal setting, performance development dialogue, total compensation review, SBU organization and people review, disciplinary issues handling, staff labor contract termination/extend and other performance management.
• Regularly communication with SBU head, team leader and general staff to understand their difficulties and provide support accordingly.
• Improve employee retention by tracking attrition and understand the root causes by conducting exit interviews and other communication activities.
• Handle employee relationship related matters.
• Handle recruitment of my responsible SBU/Team.
• Annual dinner preparation, including internal and external coordination, progress checking etc.
• Coordination of SBU Fund application form development and enhancement; draft SBU Fund Guideline and Q&A policy; daily Q&A to SBU Head, team leader and general staff. SBU Fund application form approval of DCE, PT and Testing.
• Gallup survey briefing and Q&A to staff.
• Daily QA on staff enquiries.
• Perform other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements such as external business reward, employee direction election, staff activity organization and implementation, CSS survey, HR system operation etc.

• Financial and Non-Financial Measures:

• SLAs of Human Resources Function
• Culture of performance management embedded (i.e., SMART goals, high / low performances)
• Organization design metrics (layers and spans)
• Achievement defined in performance indicators.
• Recruitment TAT and unit cost
• Internal customer satisfaction rate
• Effective Engagement strategy
• EES Score
• Compliance

Communication Requirements

Internal (80%)

• Regular meeting with SBU head to review people matters and job progress
• Various ad hoc meetings with different parties within the company

External (20%)

Communicate with group or vendors

Minimum Job Requirements:

• Minimum 7 years of HR working experience
• Excellent time management skills, self-driven and able to work under pressure
• Comfortable in a fast-paced environment with multiple tasks and projects on hand; energetic and eager to tackle new projects and ideas
• Working experience in multinational companies and high-tech industry preferred   
• Good command of English, communication skills and fact finding skill
• Good command of Microsoft Office (Word, Excel, and Power Point)

Details focused and good team spirit.

Reporting Structure and Supervisory / Managerial Responsibilities:

• This position reports to senior manager
• Reference to organization chart

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.