Meet the Team 

The Product Operations team plays a critical role in delivering Cisco’s next-generation hardware products on a scale. Working at the intersection of engineering, supply chain, and manufacturing, the team ensures seamless product lifecycle execution—from new product introduction to high-volume production and customer delivery. With a strong focus on reliability, efficiency, and operational excellence, the team drives impact across global operations and enables successful product outcomes.

Your Impact 

The Cisco Product Ops team is looking for a motivated and experienced individual to provide electrical product engineering support for new and sustaining products. You'll be responsible for products’ cost and quality from New Product Introduction (NPI) to End of Life (EOL). As a Mechanical Product Engineer, you will provide new products and on-going engineering (including DFM) for a specific product or group of products from pre-concept commit through EOL. For new products, you will collaborate with design (hardware and mechanical), process, test and reliability engineering to tackle problems and ensure cost avoidance and quality at FCS. For sustaining products, you will focus on cost reduction and design related yield improvements.

High Level Responsibilities:

• Provide new product introduction support for on-going engineering from pre-concept through EOL.
• Work collaboratively with stakeholders in development of processes and technology to support new product development
• BOM structuring and BOM risk Management.
• collaborate with design (hardware, mechanical and electrical product engineering) team for Dfx issues and ensure that they are resolved prior to release of the product.
• Drive and participate in design and manufacturing FMEA
• Provide leadership in driving the product quality issues in NPI and sustaining
• Value engineering and cost avoidance ( pre-production release) - Engage early with Component Engineering, Quality, GSM and Hardware engineering and influence on component selection, process efficiency, and design changes
• Assessing CM and supply chain technical capability gaps
• Crafting, analyzing, and releasing product documentation and relevant Change management activities
• Technical lifecycle management (defect reduction team participation, new component qualification, etc)
• Leadership and direction of complex issue resolution

Minimum Qualifications

• BS degree in Mechanical Engineering or equivalent plus 6+ years related experience
• Understanding of good design concepts and engineering development practices. Using various CAD tools and knowledge of manufacturing process and tolerances trouble-shoot failing system down to mechanical part level / design related issue.
• Experience with CREO, CAD  tools used in the job.
• Proven ability to work in a team setting and multi-task.
• Good written, verbal communication and interpersonal skills

Preferred Qualifications

• Experience working with contract manufacturers for complex electronic products
• Deep understanding of sheet metal  fabrication, thermal (fan and heatsinks) fabrication and PCBA assembly process and technology.
• Experience working on a switch/router product is a plus

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.