- Location
- Singapore - Suntec Tower 4
- Type
- Full-time
- Department
- Finance
- Seniority
- VP
- Experience
- 15+ years
- Closing date
- Today
- Source
- Workday
Description
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
PURPOSE
Lead the development of FWD’s investment operations, technology, and data platform to support a scalable, manager-of-manager Investment TOM.
Build an integrated front-to-back operations backbone (platform, data, shared services) to improve efficiency, control, and decision-making
Enable scalable, automated, and well-governed operations to support growth in AUM and complexity
KEY ACCOUNTAIBILITIES
Technology & platform: Define and deliver the investment technology roadmap (IBOR/OMS, data platform, reporting), including system integration and modernization
Operations model: Design and implement a standardised, centralised operating model leveraging shared services and automation
Data & governance: Establish a unified investment data platform and lead data governance, data quality, and reporting standards
Process optimisation: Streamline end-to-end processes (trade support, settlement, reconciliation, asset servicing, collateral, reporting). Focus on cash management and ensuring high visibility across the whole organization
Automation & innovation: Deploy RPA, AI/GenAI, and workflow automation to reduce manual touchpoints and improve efficiency
Risk & control: Partner with Risk and Compliance to embed robust operational controls, monitoring, and regulatory compliance
Vendor & integration management: Manage technology vendors and ensure seamless integration with external managers, custodians, and service providers
Cross-BU coordination: Drive standardisation across BUs while ensuring local regulatory requirements are met
Middle office: responsible for the control later between front and back to ensure compliance, performance monitoring, custody interfaces and data standards management
Team leadership: Build and lead a centralised operations and platform team, including shared services capability
QUALIFICATIONS / EXPERIENCE
15+ years of experience in investment operations / platform / middle-office / technology roles in asset manager, bank, or insurer
Strong track record in front-to-back platform transformation and operations scaling
Degree in Finance, Technology, Engineering, or related discipline; experience in data / systems transformation preferred
KNOWLEDGE & TECHNICAL SKILLS
Deep understanding of investment operations lifecycle (trade, settlement, reconciliation, reporting)
Experience with investment systems (IBOR, OMS, data platforms) and system integration
Strong expertise in data governance, data architecture, and reporting frameworks
Familiarity with automation tools and AI/GenAI applications in operations
Understanding of regulatory and operational risk requirements in insurance investments
Strong vendor management and cross-functional coordination capability
