Description

Summary:
As a Mortgage Direct - Account Relationship Associate, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.

Duties & Responsibilities:

• As a Mortgage Direct /Relationship Sales & Service Specialist, you would perform outbound phone calls to customers that have existing and non-existing Huntington relationships
• Focuses on building and broadening customer relationships through referrals of all Huntington mortgage products.
• Places outbound calls through a variety of lead sources; discovers needs of customer; transfers them to MLO.
• Strong focus on consumer lending
• Utilizes multiple systems to makes referrals
• Averages 60+ contact attempts daily through our leads management system
• Demonstrates high energy, initiative and ability to consistently meet specific production goals
• Maintains up to date knowledge of products, services, technology and regulations
• Interacts closely with Mortgage Direct s to meet customer needs
• Job duties will include support of overall mortgage duties (processing and application input)
• Partners on the strategic vision of the department
• Performs other duties as assigned

Basic Qualifications:

• High School Diploma required
• 2 or more years sales experience

Preferred Qualifications:

• Branch Personal Bankers highly preferred
• 1 Year Home Lending experience -- sales, retail branch, or consumer loan origination highly preferred
• Related financial product experience beneficial
• College or evidence of advanced education considered a plus
• Outbound call experience preferred
• Must possess excellent oral and written communication
• Comfortable with or enjoy outbound approach
• Must have a disciplined approach to time management
• Ability to work autonomously, yet as a team when needed and be a fit for the culture
• Ability to interact with all levels of the organization

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.