- Location
- Absa Call Centre Auckland Park, South Africa
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Master
- Closing date
- Today
- Source
- Workday
Description
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Minimum 7 to 10 years' experience within the Short-Term Insurance industry.Minimum 5 years' experience in Product Management, Product Development, Portfolio Management, or Product Strategy. Proven experience within Personal Lines, Homeowners, Household Contents, or Property Insurance products.
Demonstrated success in managing product portfolios and driving commercial performance.
Experience working with cross-functional stakeholders and leading strategic initiatives.
Strong understanding of insurance regulations, governance frameworks, and market trends.
Job Description
Product Enhancement: Remain abreast of industry standards to identify new product opportunities. | Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product | Product Analysis: Review Product process to continuously look for enhancements within the product process | Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc to ensure optimal product delivery end to end
Key Responsibilities
- Develop and execute the product strategy for the Homeowners Insurance portfolio.
- Manage the end-to-end product lifecycle, including product design, development, enhancement, and maintenance.
- Drive portfolio growth, profitability, retention, and market competitiveness.
- Monitor product performance and identify opportunities for optimisation and innovation.
- Conduct market research, competitor analysis, and customer insight reviews.
- Collaborate with Underwriting, Actuarial, Claims, Distribution, Marketing, Compliance, Operations, and Technology teams.
- Prepare business cases and recommendations to support product enhancements and new product initiatives.
- Ensure compliance with all regulatory requirements and governance standards.
- Support strategic initiatives that enhance customer experience and business performance.
Minimum Requirements
Qualifications
Bachelor's Degree in:
- Business Management
- Commerce
- Finance
- Insurance
- Economics
- Marketing
- Actuarial Science
- or a related field
Relevant Short-Term Insurance qualifications will be advantageous.
Postgraduate qualification (Honours, MBA, MCom, or equivalent) is advantageous.
FAIS Regulatory Examination (RE5) is advantageous.
Experience
- Minimum 7 to 10 years' experience within the Short-Term Insurance industry.
- Minimum 5 years' experience in Product Management, Product Development, Portfolio Management, or Product Strategy.
- Proven experience within Personal Lines, Homeowners, Household Contents, or Property Insurance products.
- Demonstrated success in managing product portfolios and driving commercial performance.
- Experience working with cross-functional stakeholders and leading strategic initiatives.
- Strong understanding of insurance regulations, governance frameworks, and market trends.
Key Competencies
- Product Strategy and Portfolio Management
- Commercial and Financial Acumen
- Customer-Centric Thinking
- Product Development and Innovation
- Market Analysis and Competitive Intelligence
- Stakeholder Management and Influence
- Strategic Problem Solving
- Project Management
- Excellent Communication and Presentation Skills
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
