Job Title:
Accounts Receivable Controller
Job Purpose:
Our client is seeking a detail-oriented and analytical Accounts Receivable Administrator to support the accounts receivable function. The successful candidate will be responsible for billing, managing invoices, credit and debit notes, customer onboarding, maintaining master data, reconciling accounts, processing receipts, and supporting effective cash flow management. This role requires excellent numerical skills, strong attention to detail, and the ability to work collaboratively within a team.
Responsibilities & Skills:
- Generate invoices and customer statements
- Process debit notes, credit notes, and additional charges
- Maintain customer rates, contracts, and other master data
- Maintain accurate customer records and files
- Manage the customer onboarding process, including vetting
- Process banking transactions and allocate customer receipts
- Ensure timely collection of outstanding customer payments
- Reconcile customer accounts and resolve discrepancies
- Reconcile intercompany balances and issue balance confirmations
- Prepare weekly reports on overdue debtors and monitor debtor days against targets
- Submit accurate weekly cash flow forecasts
- Review reconciliations and reports prepared by Accounts Receivable Clerks
- Resolve customer queries promptly and professionally
- Train, mentor, and monitor the performance of Accounts Receivable Clerks
- Support staff development and supervision within the team
- Compile ad hoc reports as required
- Perform additional duties within the Accounts Receivable department as needed
Qualifications and Experience:
- Diploma or Degree in Accounting
- 3–4 years' experience as an Accounts Receivable Controller or Team Leader
- Experience with ERP systems, specifically Sage or Sage X3 (essential)
- Experience with warehouse management systems such as Kober and Prophet (QX) (advantageous)
- Strong understanding of system integrations across multiple platforms
- Advanced proficiency in Microsoft Office, particularly Excel
- Strong numerical skills with the ability to perform accurate data entry and calculations
- Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines
- Self-motivated, detail-oriented, and deadline-driven
- Ability to work independently and collaboratively within a team
- Strong communication, interpersonal, and customer service skills
- Proven leadership skills, including coaching, accountability, and ethical decision-making
- High level of integrity, professionalism, and confidentiality.
