Service Center Support Technician 1

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Materials Handling

Job Category:

Business Enablement/Support

All Job Posting Locations:

Cincinnati, Ohio, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Service Center Support Technician 1.

Purpose: This role is an entry-level, individual contributor that is responsible for the management and movement of spare parts and medical devices to support the Service & Repair organization. Working under general supervision, this role performs routine operations and ensures adherence to regulatory and company health, safety, and quality standards.

You will be responsible for:

• Receive, inspect, stock, and manage inventory of spare parts and medical devices to support service operations.
• Package, ship, and track spare parts and medical devices for domestic and international destinations.
• Process returned equipment, facilitate product movement throughout the service center, and maintain accurate inventory records in service systems.
• Follow all safety, quality, and regulatory requirements while supporting efficient warehouse, logistics, and inventory management operations.

Qualifications/Requirements:

Education:

High school diploma or equivalent required

Experience and Skills:

Required:

0-2 years of experience working in a warehouse organization.

Basic verbal and written communication skills, including Microsoft Office Suite.

Ability to frequently lift and carry materials and equipment weighing up to 50 pounds.

Preferred:

2+ years of related experience in the Medical Device industry or other regulated fields

Experience with FedEx / DHL Shipping software

Ability to safely operate material handling equipment, including forklifts and other powered industrial vehicles

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers.  Internal employees contact AskGS to be directed to your accommodation resource.

#LIOnsite

Required Skills:

 

 

Preferred Skills:

Accelerating, Administrative Support, Agile Manufacturing, Business Behavior, Communication, Good Manufacturing Practices (GMP), Inventory Control, Learning Agility, Logistics Optimization, Manufacturing Equipment, Materials Handling, Materials Requirements Planning (MRP), Order Processing, Packing Orders, Plant Operations, Process Oriented, Time Management, Warehouse Management

 

 

The anticipated base pay range for this position is :

$41,000.00 - $66,700.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits