Ramp Manager

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, is seeking a Ramp Manager to join our Strategic Ramp Coordination Department. This department plays a pivotal role in preparing new and conversion hotels to be "revenue ready" during the pre-opening stage by managing key tasks with both internal and external stakeholders.

As a Ramp Manager, you will be an essential part of our team, collaborating with hotel owners and operators to ensure their properties are fully revenue ready for successful opening. You will coordinate with various internal teams to prioritize and complete critical tasks that will help these hotels achieve a smooth and efficient opening.

Are you task- and project-oriented with a strong sense of urgency and excellent interpersonal skills to effectively connect people and processes.  We invite you to apply today for our Ramp Manager Midscale and Upper Midscale Brands role today and #MakeItYourChoice.

Your Responsibilities

• Planning and Execution of Revenue Readiness: Execute pre-opening plans and playbooks, considering factors like, opening timeline, owner sophistication, and hotel readiness.
• Stakeholder Engagement: Engage regularly with hotel owners, on-property leadership, management company leaders to align on ramp performance readiness.
• Collaboration: Partner with internal operational teams (Ramp, Area Directors) and commercial teams (Global Sales, Revenue Management, Marketing, eCommerce) for collaboration.
• Task Management, Project Management, and Analytics: Oversee and coordinate ramp strategies while utilizing analytics to track performance and manage tasks/projects effectively.
• Data Analysis: Utilize reporting resources to analyze and influence engagement, adoption, and implementation of commercial levers and activities for performance enhancement.
• Performance Metrics Application: Establish post-opening performance expectations through traditional metrics to guide data-driven decision-making.
• Operational Efficiency: Ensure hotel leadership is engaged and using critical path task list to prepare hotels revenue readiness.
• Transition Management: Facilitate seamless post-opening handoffs from Ramp Project Management to Area Directors according to defined processes.
• Communication Skills: Introduce Area Directors during pre-opening processes to ensure smooth transitions and ongoing awareness.

Your Experience, Skills & Competencies

• Bachelor’s degree in hospitality/Hotel Management or equivalent experience preferred
• Proficient in Microsoft Outlook, Excel, PowerPoint and Word
• Experience in CRM ‘s (Customer Relations Management) is a plus. 
• Demonstrates key competencies to include Communication, Drives vision & Purpose and Being Resilient.

Your Team

This is an individual contributor role that will report to the Strategic Ramp Director . You will have peer teammate(s) and collaborate with cross functional departments on a regular basis.

Salary Range

The salary range for this position is $86,000 to $102,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP),

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver