Facilities Associate

Description

Report To: Facilities Superintendent 

Position: Full-time Hourly/Non-Exempt

Location: In-person 

Monday - Friday 8:30 - 5pm

General Purpose

Ensures the materials and communications are moved from place to place in a timely fashion to support the credit union’s general operation. Performs minor maintenance and repairs and handles collateral/vehicle detailing. 

Collateral Essential Duties/Responsibilities

1. Receive repossessed collateral/vehicle to include inspecting and storing personal items.
2. Perform light duties such as inflating tires, adding water or coolant, changing batteries, jumping off and other duties as needed to prepare collateral for sale.
3. Cleaning of the collateral/vehicles like removing trash and personal items. Determine if the collateral needs to be sent out for heavy cleaning.
4. Personal items will be stored for at least 60 days unless the member claims them prior to that date. Dispose of unclaimed items after 60 days.
5. For collateral sold at Kinetic, take pictures and send to marketing for posting on website.
6. Work with Payment Services Manager and Payment Services Specialist with collateral details. 
7. Show collateral/vehicles to potential buyers.
8. Assist repossession companies with ensuring the collateral/vehicle is dropped off in the designated gated parking area. 

Facilities Essential Duties/Responsibilities

1. Delivers and retrieves supplies and materials to and from branches and on- and off-site storage areas. This includes miscellaneous errands and deliveries as assigned.
2. Processes outgoing mail through the postal meter and delivers registered mail to the post office. Transports trays of mail to and from the Post Office daily.
3. Ensures sufficient postage is available in postage meter.
4. Disburses delivery cartons within the credit union.
5. Picks up documents from various locations as assigned.
6. Delivers bulk supplies to designated areas of the credit union.
7. Prepares small repairs to include carpentry, plumbing, painting etc.
8. Performs other upkeep duties at facilities and ATMs.
9. Answers the Repair email group, handling various repairs and maintenance. 
10. Maintains all lighting, which includes changing bulbs and cleaning.
11. Assists with maintenance of business equipment and building facilities; coordinates service repairs when necessary.
12. Assists with assembly of furniture and equipment, when necessary.

Additional Duties/Responsibilities

1. Completes SAN (Suspicious Activity Narrative) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance to BSA/AML regulations, and turns over to appropriate parties in a timely manner
2. Attend annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant
3. Participates in the Community Involvement goals of the credit union.
4. Responsible for completing Information Security Awareness training as directed by management.
5. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements.
6. Performs additional duties as directed by management.

Requirements

Job Qualifications 

• This position requires a high school diploma or the equivalent, and a commensurate level of language, math and reasoning skills. 
• In addition, two years of relevant experience is preferred.  
• Formal training should be supplemented with appropriate continuing education.
• Because work is required at multiple credit union facilities and other locations, the employee must have a valid driver’s license and an excellent driving record.  

Technology Requirements

• Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes. 
• Employees must install and use designated apps for access control and two-factor authentication to access company systems.

Supervisory Responsibilities

None.

Work Environment/Physical Activities

• This position requires a physically active person with the ability to bend, kneel and walk up and down stairs frequently.  
• This is a year-round position involving both indoor and outdoor work, with exposure to varying weather conditions including heat, cold, rain, and humidity.
• Must be able to lift, carry, bend, twist, and move items weighing up to 60 pounds regularly.   
• Must be able to operate a two-wheeled dolly to move heavy objects.  
• Physical tasks involving collateral (ex. vehicles) include:
• Inflating vehicle tires
• Adding water or coolant
• Changing vehicle batteries
• Jump-starting vehicles
• Performing other duties necessary to prepare collateral for sale
• The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations, as well as attention to details.
• Job requires access to credit union’s network and core data processing system. Core system roles are assigned by Divisional Vice President.