Job Description Summary

The MRO Site Leader is accountable for the safe, compliant, and profitable execution of all maintenance operations across both the fixed-base repair facility and deployed field service activities. This role balances competing operational priorities, ensuring customer commitments are met through effective resource allocation, production planning, and cross-functional execution while maintaining the highest standards of safety, quality, and regulatory compliance.

Job Description

Company Overview:

• Lead all site operations, including shop repair, field service, and on-wing maintenance activities, with full accountability for Safety, Quality, Delivery, Cost, and People.

• Balance capacity and resources across fixed-base and field operations to meet customer commitments while maximizing operational efficiency.

• Own daily operational execution, ensuring rapid response to AOG events, line maintenance requirements, and changing customer priorities without disrupting shop performance.

• Build strong customer relationships by serving as the primary operational leader for delivery performance, issue resolution, and service excellence.

• Lead production planning and daily management to optimize engine flow, technician utilization, and material readiness across both operating environments.

• Ensure compliance with industry and customer regulatory requirements while driving a culture of zero defects and operational excellence.

• Develop high-performing teams through leadership, coaching, talent development, and succession planning across shop and field organizations.

• Drive continuous improvement initiatives that improve turnaround time, reduce operating cost, increase productivity, and enhance customer satisfaction.

• Partner with Commercial, Supply Chain, Engineering, Quality, and Customer Support to proactively manage risks and execute recovery plans.

• Manage site financial performance, including labor productivity, inventory, operating expenses, and overall business profitability.

Ideal Candidate:

• The ideal candidate will demonstrate a strong track record of delivering KPI results for the customer base, navigating regulatory requirements, developing high-performing teams, and driving continuous improvement through lean thinking and disciplined problem solving.

Required Qualifications:

• Minimum of 13-15 years of experience in shop operations environments, with 3-5 years of experience in aerospace MRO preferred.

• Demonstrated a strong track record of delivering KPI results for the customer base.

• Strong understanding of safety performance and regulatory compliance.

• Proven ability to drive continuous improvement through lean thinking and disciplined problem solving.

• Experience leading on-time customer delivery, AOG response, shop turnaround time, and field service responsiveness.

• Strong focus on customer satisfaction, operational reliability, productivity, cost, and inventory performance.

• Proven leadership in employee engagement, capability development, and team effectiveness.

Preferred Qualifications:

• Respect for People (safety first, inclusive, and developmental)

• Continuous Improvement (always in search of a better way)

• Customer Driven (deliver with focus, prioritizing work to maximize impact for customers)

Additional Information:

• Ability to travel occasionally, up to 20%.

Why This Role Is Business Critical:

This leader integrates two highly interdependent operations—scheduled shop maintenance and dynamic field service support—into a single operating model. Success requires continuously balancing planned production with unplanned customer demand, ensuring resources, materials, and technical expertise are deployed where they create the greatest customer value while protecting operational performance and financial results.

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Additional Information