Senior Administrative Services Director (Northwest, AR)

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Closing Date:

07/20/2026

Type of Position:

Management - Operations

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

NWA | Administration

Department's Website:

Summary of Job Duties:

The Senior Administrative Services Director provides expert leadership in marketing analysis, strategic planning, development and implementation, and systems/process review to enhance efficiencies and profitability for clinical services in Northwest Arkansas. This role oversees finance, human resources, asset utilization, regulatory compliance, and the education and research missions of Primary Care programs in Northwest Arkansas. The Senior Administrative Services Director will support community relationships, development work, Advisory Council requirements, and project obligations (e.g., Primary Care First, CPC+). The role leads and chairs committees as needed (Finance, Quality Improvement, Clinic Operations, etc.) and directs all business processes and financially related matters for an academic department in a community-based setting, aligning goals and objectives with UAMS Health and REP strategic plans.

If you are a strategic thinker who thrives in a multi-site, mission-driven environment and are excited to advance primary care operations through innovative financial and operational leadership, we want you on our team. Apply now to help shape Northwest Arkansas’ primary care landscape and drive measurable impact across education, research, and patient care.

Qualifications:

Minimum Qualifications

• Baccalaureate degree in Business or related field.
• At least ten (10) years of experience in financial management and leadership.
• Strong knowledge of electronic medical records systems and Microsoft Office (Word, Excel, PowerPoint).
• Demonstrated leadership, verbal and written communication skills, and strong analytical abilities.

Preferred Qualifications

• Master’s degree in Business, Education, Healthcare Administration, or related field.
• Proficiency with Centricity EMR/PM System.
• Knowledge of Quality Improvement initiatives (MU, PCMH).
• Team-building experience; broad accounting skills; Workday experience a plus.
• Experience in an academic medical facility is a plus.

Additional Information:

Key Responsibilities:

Financial Management

• Maintain financial monitoring and control systems with reporting processes for internal and external requirements.
• Develop procedures and systems to safeguard resources and assets; assign personnel as needed.
• Evaluate financial resource utilization to meet program goals; provide recommendations to senior leadership on efficient utilization.
• Prepare and manage the Annual Operating Budget for Primary Care in Northwest Arkansas; manage grant funds and ensure compliance with grant objectives.
• Oversee management of Foundation funds, ensuring spending aligns with donor intent.
• Deliver regular budget performance reports to ICE and REP Leadership; develop business plans for new/replacement faculty recruitment, new clinical services, and contracts.
• Utilize Workday for financial verification and repositioning; use JFR and FacFacts for faculty onboarding and accurate FTE tracking.
• Oversee billing, access, AR metrics, cash management, purchasing, accounts payable, facilities, inventory, and related business functions; ensure staffing levels and training; address performance gaps and adjust policies as needed.
• Monitor provider productivity metrics and lead corrective actions to achieve targets in collaboration with Program Directors and Senior Leadership.
• Ensure building maintenance and housekeeping are budgeted and maintained.

Strategic Management

• Conduct ongoing analyses for planning and quality improvement across Northwest Arkansas (market analyses, legislation impact, demand forecasting, revenue cycle forecasting, etc.).

Leadership/HR

• Provide direction on financial policies and procedures to optimize resource use and improve financial performance.
• Serve on the organizational leadership team and participate in statewide committees, panels, and task forces as required.
• Oversee HR functions site-wide, ensuring adherence to policies, onboarding, staff supervision, performance evaluations, and goal setting aligned with UAMS, REP, and service-line goals.
• Promote a positive learning environment for students (residents, medical/nursing/pharmacy students) and manage onboarding and student experiences, including accommodations and issue resolution.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, ResumeList of five Professional References (name, email, business title), Proof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting

Frequent Physical Activity:

Hearing, Standing, Talking, Walking

Occasional Physical Activity:

Driving

Benefits Eligible:

Yes