Project Management Intern

Role Overview

NiCE is looking for an entry-level professional to join its Project Management team within the Compliance business.

NiCE Compliance is a global leader in financial regulatory software (RegTech), serving many of the world's most prestigious financial institutions. Our Software-as-a-Service solutions help organizations meet regulatory requirements related to communications and trading activity capture, archiving, and surveillance.

As a Project Management Intern, you will work alongside experienced Project Managers and cross-functional teams to support the planning, execution, and delivery of strategic customer and internal projects. This internship provides hands-on exposure to project management methodologies, stakeholder communication, risk management, and business operations within a fast-paced technology environment.

You will gain valuable experience coordinating project activities, tracking deliverables, facilitating communication among stakeholders, and helping ensure successful project outcomes while developing foundational project management skills.

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Key Responsibilities

Project Planning & Coordination

• Assist Project Managers in developing and maintaining project plans, timelines, and schedules.

• Coordinate meetings, document meeting minutes, and track action items to completion.

• Support project kickoffs, status reviews, and stakeholder communications.

• Help maintain project documentation, project trackers, and reporting dashboards.

Project Execution & Monitoring

• Track project milestones, deliverables, and dependencies to ensure projects remain on schedule.

• Monitor project progress and identify potential risks, issues, or roadblocks.

• Assist in updating project status reports and communicating progress to stakeholders.

• Support resource coordination across multiple teams and workstreams.

Stakeholder Communication

• Participate in customer and internal stakeholder meetings.

• Help facilitate communication between business, technical, and operational teams.

• Document requirements, decisions, and project outcomes to ensure alignment across teams.

• Support the preparation of presentations and executive project updates.

Process Improvement

• Analyze project workflows and identify opportunities to improve efficiency and effectiveness.

• Assist in documenting best practices, templates, and standard operating procedures.

• Support continuous improvement initiatives across the project management organization.

Customer & Implementation Support

• Assist with project-related onboarding activities and implementation planning.

• Support User Acceptance Testing (UAT) coordination and feedback collection.

• Help ensure successful project delivery by tracking customer commitments and internal deliverables.

Business Operations Support (Stretch Goal)

• Partner with Project Managers and business leaders to analyze project performance metrics.

• Assist in developing project dashboards and reporting tools.

• Support strategic initiatives that drive operational excellence and customer success.

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Skills & Qualifications

Communication

• Strong verbal and written communication skills.

• Ability to effectively communicate with technical and non-technical stakeholders.

• Comfortable facilitating discussions and documenting project outcomes.

Organization & Time Management

• Excellent organizational skills with strong attention to detail.

• Ability to manage multiple priorities and deadlines in a fast-paced environment.

• Strong follow-through and accountability.

Problem-Solving

• Analytical mindset with the ability to identify challenges and recommend solutions.

• Ability to think critically and adapt to changing project requirements.

Technical Proficiency

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

• Familiarity with project management tools such as Jira, Confluence, Monday.com, Asana, or Microsoft Project is preferred.

• Experience with data analysis and reporting tools is a plus.

Quick Learner

• Positive attitude, curiosity, and willingness to learn.

• Self-starter mindset with strong initiative and adaptability.

• Ability to thrive in a collaborative, team-oriented environment.

Experience

• Previous internship, leadership, academic project, or team-based experience is preferred but not required.

• Exposure to project coordination, business operations, or technology environments is a plus.

Education

• Currently pursuing or recently completed a Bachelor's degree in Business Administration, Project Management, Information Systems, Engineering, Computer Science, or a related field.

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This version keeps the tone, structure, and professionalism of the original NiCE internship posting while positioning the role squarely within Project Management rather than Technical Account Management.