Payroll System Specialist

Join a well-established organisation with a strong reputation for delivering injury, claims, and risk management services, backed by decades of industry experience and a commitment to positive client outcomes.

The Opportunity

This is a role where you'll help improve payroll systems, processes, and reporting while supporting ongoing technology enhancements. You'll work closely with stakeholders to ensure efficient payroll operations and contribute to the delivery of accurate, reliable payroll services.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“Working here feels meaningful — we help deliver products that millions of rely on daily, and the team genuinely supports you to grow.” - Senior Developer, ASW Philippines.

What You’ll Do

• Contribute to the ongoing effectiveness, performance, and continuous enhancement of payroll systems and operations.
• Maintain and optimise payroll systems, including configurations, integrations, and the integrity of day-to-day data processing.
• Investigate and resolve payroll system issues through analysis, testing, and collaboration with key business stakeholders.
• Champion continuous improvement initiatives by enhancing payroll processes and supporting the adoption of new technologies and solutions.
• Identify opportunities to improve system functionality and operational efficiency, supporting business cases, change initiatives, and user training where required.
• Coordinate and prioritise payroll-related projects, reporting requirements, and system enhancements in partnership with business leaders.
• Provide hands-on support across payroll activities, including data maintenance, validation, processing, and quality assurance.
• Develop and maintain positive stakeholder relationships while delivering timely and effective support for payroll-related enquiries.
• Act as a trusted payroll subject matter expert, providing guidance, support, and expertise to colleagues while contributing to service excellence and change initiatives.

Key Criteria

• At minimum 5 years’ payroll systems experience, working within a fast-paced business environment.
• Experience using Workday is a must have.
• Experience involving system integration, maintenance, troubleshooting and development is a strong advantage.
• Prior experience with payroll processing (preferrably Australian payroll).
• Advanced proficiency in Microsoft office suite.
• Exceptional communication, people and customer service skills.
• A team player, strong collaborator and loves being in an agile supportive team.

Work setup:

• Manila (BGC, Taguig): Australian hours (6:00AM – 3:00PM PHT) with hybrid setup 2 times a week for the first month. To move to Hybrid, once a week (every Thursday) after. 

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