Inventory & Fulfillment Supervisor

Description

The Inventory & Fulfillment Supervisor is responsible for the daily execution of warehouse operations, inventory control activities, retail replenishment, and shipping fulfillment. This hands-on leadership role supervises the Shipping & Fulfillment team while ensuring inventory is accurately stored, organized, replenished, and shipped to support both retail and customer demand.

The ideal candidate is a proactive, organized leader who enjoys working alongside their team, solving problems, maintaining operational efficiency, and driving accountability.

Essential Duties & Responsibilities

Inventory & Replenishment

• Execute inventory control processes to maintain inventory accuracy.
• Conduct cycle counts and inventory reconciliations.
• Prepare and fulfill weekly Transfer Orders for retail locations.
• Monitor inventory levels and communicate shortages, discrepancies, and replenishment needs.
• Support annual physical inventory and inventory audits.

Warehouse Operations

• Oversee warehouse organization, storage locations, and product put-away.
• Ensure inventory is received, labeled, and stored correctly.
• Maintain clean, safe, and organized warehouses and storage areas.
• Monitor warehouse space utilization and recommend improvements as needed.

Shipping & Fulfillment

• Supervise daily shipping and fulfillment activities.
• Coordinate workload and priorities for the Shipping & Fulfillment team.
• Ensure customer orders are shipped accurately and on time.
• Assist with fulfillment activities during peak periods when necessary.

Team Leadership

• Supervise, train, and coach Shipping & Fulfillment Associates.
• Promote accountability, teamwork, and safe work practices.
• Assist with scheduling, performance management, and employee development.

Continuous Improvement

• Follow and enforce established inventory and warehouse procedures.
• Identify opportunities to improve efficiency, organization, accuracy, and service levels.
• Support operational initiatives and process improvements.

Requirements

Qualifications

Required

• 3+ years of experience in warehouse, inventory, fulfillment, or logistics operations.
• Previous supervisory or team leadership experience.
• Experience using inventory management systems.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, particularly Excel.

Preferred

• Experience with Fishbowl Inventory and Shopify.
• Experience in manufacturing, production, retail, and consumer packaged goods environments.
• Knowledge of cycle counting and inventory reconciliation processes.

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the workday.
• Ability to lift up to 50 pounds regularly.
• Ability to work in warehouse, storage, and fulfillment environments.

Regular Work Hours:

Monday through Friday 7:00 am to 3:30; Saturdays are required during the fourth quarter of the year.

Pay Range: $30.00 to $32.00 per hour, depending upon experience