Order Entry Clerk

The Order Entry Clerk at McKee-Nix & Associates, Inc. is an essential part of our customer service and sales team. This position is a crucial liaison between our sales staff, operations team, and valued customers. It is suited to individuals with a keen eye for detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously. As an Order Entry Clerk, you will be responsible for accurately inputting orders, resolving any order discrepancies, and providing exceptional service to our clients every day. Responsibilities: Process and input all customer orders received via email, fax, or our electronic order system accurately and in a timely manner. Work closely with the sales and operations teams to ensure that all details of the orders, including product specifications, shipping instructions, and delivery timelines, are properly communicated and executed. Resolve order discrepancies by liaising with the customer service and sales team, managing these issues to satisfactory resolution. Maintain and update customer data in the database, ensuring accuracy at all times. Participate in regular inventory checks and collaborate with the warehouse team to confirm stock availability. Prepare weekly and monthly reports on order statuses and communicate relevant information to the management team. Qualifications: A high school diploma or equivalent is required; further education in business administration or a related field will be a plus. Minimum of 2 years of experience in a similar order entry or administrative support role. Excellent computer skills with high proficiency in Microsoft Office applications and databases. Solid understanding of sales and order processing workflows. Strong written and verbal communication skills to interact effectively with colleagues and clients. Attention to detail and high level of accuracy. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Benefits: We offer a competitive benefits package including health, dental, vision, and life insurance. An attractive 401K plan with company matching. We foster a supportive work environment, providing ample opportunities for professional growth and development. Paid vacation and personal leave for a balanced work-life integration. Employee discount program on products and bonus incentive program. This position provides an exciting opportunity to join a supportive team environment within a well-established and respected organization. We look forward to welcoming the successful candidate aboard.