Sales Consultant (New Home Sales)

Description

Tim Lewis Communities is looking for experienced sales consultants for our new Townhome community in Petaluma, CA.  

TLC is excited to bring this unique opportunity for home ownership with a blend of convenience, comfort, and modern lifestyle in historic Petaluma. 

As a state licensed real estate agent, the Sales Consultant works independently to sell single or multiple family residential units. The Sales Consultant is responsible for carrying out responsibilities related to the designing and selling of new homes. From sourcing prospective buyers through to the close of escrow, the Sales Consultant will work diligently to to ensure a smooth transaction process.

Essential Duties and Responsibilities:   

• Meets with prospective buyers, demonstrates product, and negotiates effectively to sell new homes, including upgrades. Pre-qualifies customers, makes plan presentations, and follows up with prospects. Frequently contacts Buyers in person, by phone, and email to ensure smooth transaction from point of sale, to loan coordination, through escrow. Meets monthly quotas. 75%
• Collects and reviews local competition sales information for management review. 5%
• Prepares and submits sales contracts. Review and revise option pricing information on regular basis to prevent contract errors. 5%
• Interfaces effectively with Construction, Customer Care, and Purchasing to ensure Buyers’ concerns, construction schedules, or issues are addressed, and appropriate parties are informed. 5%
• Prepares and submits sales activity reports to management. Updates customer information and other reporting information made by management. Provides reports to management, such as territory sales forecasts, new account updates, and cancellations. 10%

Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Minimum Education and/or Experience:

AA plus 5 years related experience or equivalent combination of education and experience.  

New home sales experience required. 

Pay:  Hourly, plus commission

Qualifications (Knowledge, Skills and/or Abilities):

Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions.

Technical Skills: Strives to continuously build knowledge and skills; shares expertise with others.

Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification

Presentation Skills: Demonstrates group presentation skills; participates in meetings; effective negotiation skills

Written Communication: Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively.

Teamwork: Exhibits objectivity and openness to others’ views; gives and welcomes feedback; supports others’ efforts to succeed.

Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; meets commitments

Cost Consciousness: Uses the Company’s funds and resources appropriately; recommends cost-saving processes.

Ethics: Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values.

Business Acumen: Understands business implications of decisions; demonstrates knowledge of market and competition.

Diversity: Promotes a harassment-free environment; shows respect and sensitivity for cultural differences.

Quality: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Safety: Observes safety procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Judgment: Makes timely decisions, exhibits sound and accurate judgment.

Motivation: Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.

Planning/Organizing: Manages time and prioritizes work to meet deadlines; able to multi-task with numerous interruptions.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration.

Quantity: Meets productivity standards; strives to increase productivity without sacrificing quality and safety.

Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative ideas.

Mathematical Skills:

Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. Able to interpret bar graphs and pie charts.

Language Skills:

Read/Analyze/Interpret: Able to read, analyze, and interpret complex instructions, correspondence, policies, procedures, technical journals, financial reports, and legal documents.   

Write: Able to write routine reports, correspondence, and e-mails.

Speak: Able to effectively present information and respond to questions in one-on-one, small and large group situations of customers, clients and employees of the organization and top management, if required.

Computer Skills:

MicroSoft Outlook: Open and reply to e-mails, open folders, set and reply to calendar appointments.

Intermediate Word Skills: Basic skills plus convert text to table, change page orientation, align table, insert page break, add page numbering, create bulleted list, sort list, create merge form letter, insert merge field, run merge, print envelope

Basic Excel Skills: Begin formula, edit formula, sort range, insert row, Use SUM function, align text, preview worksheet, move between worksheets, go to cell, move formula, change column width

Database management software experience preferred.  

Equipment used:

Must have suitable car to transport buyers to lots within community.

Certificates, Licenses, Registrations:

Must have valid California Real Estate License and Driver’s License and valid auto insurance policy.

Physical Demands:

Lifting/Carrying:

Under 10 lbs = Occasional (up to 33% of time)

Up to 25 lbs = Rarely (less than 1 hour per week)

Pushing/Pulling:

Under 10 lbs = Occasional (up to 33% of time)

Driving:

Automatic Transmission – Frequent (up to 66% of time) includes driving customers to inventory lots, lots under construction

Twisting/Turning:

Reach over shoulder = Occasional (up to 33% of time)

Reach outward = Occasional (up to 33% of time)

Climb = Occasional (up to 33% of time) includes stairs in homes and sales trailer

Crawl = Rarely (less than 1 hour per week)

Kneel = Rarely (less than 1 hour per week)

Squat = Rarely (less than 1 hour per week)

Sit = Occasional (up to 33% of time)

Walk – Normal Surfaces = Frequent (up to 66% of time)

Walk – Uneven Surfaces = Frequent (up to 66% of time) includes walking in dirt to showing inventory homes and lots

Walk – Slippery Surfaces = Rarely (less than 1 hour per week)

Stand = Frequent (up to 66% of time)

Bend = Rarely (less than 1 hour per week)

Other:

Keyboard/ Ten Key = Occasional (up to 33% of time)

Fingering (fine dexterity) = Rarely (less than 1 hour per week)

Handling (grasping, holding) = Rarely (less than 1 hour per week)

Repetitive motion – Hands = Occasional (up to 33% of time)

Repetitive motion – Feet = Rarely (less than 1 hour per week)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Work Environment:

This position is in a normal office environment with moderate noise at completion of models. May begin in a Sales Trailer and be surrounded by ongoing construction and noise and safety conditions affiliated with construction.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.