Gate Attendant (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

To ensure the security and safety of the Residents by monitoring incoming traffic to ensure Guests have proper directions to their destination and know the traffic rules in Solera Apple Valley.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.

• Process visitors & vendors using proper access control systems in place.
• Provide directions and any appropriate literature based upon instructions.
• Communicate with Security patrol for any assistance necessary.
• Complete all appropriate logs for entries and proper tracking.
• Answer resident phone calls and questions regarding processes
• Assist visitors with utilizing the proper access systems.
• Communicate any safety concerns or hazards to Security patrol or Management.
• Assist homeowners or residents with obtaining the proper parking passes per situation.
• Utilize the Rules & Regulations & Post Orders for guidelines in proper processing.
• Communicate any issues with Facilities or Technology to the appropriate Manager.
• Assist homeowners with modifications to their visitor information.
• Assist first responders with navigating the community to provide assistance.

Requirements

Knowledge, Skills and Experience:

• Up to one year of experience within a security role.
• Excellent verbal and written communication skills
• Able to exercise diplomacy and tact.
• Possess good problem-solving skills.
• Strong interpersonal skills; able to work with all levels of management and clients.
• Ability to read, understand, and implement established policies and procedures.
• Working knowledge of Microsoft Word, Outlook, and Excel

Minimum Education:

High School Diploma or equivalent

Language Skills:

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Availability:

 Wednesday & Thursday, Saturday & Sunday from 2:30 pm - 6:30 pm

Work Environment:

The work environment is a typical office building. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at (949) 599-2139.