SAP Basis Technical SME

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

Lead the administration, maintenance, security, and performance optimization of SAP landscapes, ensuring high availability and system stability across business-critical environments.

What you will do

• Strong hands-on expertise in SAP BASIS administration across S/4HANA, ECC, and NetWeaver environments.
• Strong understanding of SAP system architecture, including Application, Database, OS, and integration layers.
• Proven experience in L3 incident management, including handling critical and major incidents and performing deep-dive technical troubleshooting.
• Ability to perform Root Cause Analysis (RCA) and define effective corrective and preventive action plans.
• Strong experience in SAP RISE with SAP (MSM) operational and delivery processes.
• Expertise in system monitoring, alert analysis, incident management, and problem management within an enterprise environment.
• Strong knowledge of SAP HANA database administration and troubleshooting concepts.
• Strong knowledge of Linux/Unix and Windows operating systems relevant to SAP environments.
• Experience in SAP system performance analysis, optimization, and troubleshooting.
• Hands-on experience with SAP kernel upgrades, support package upgrades, system refreshes, and technical maintenance activities.
• Strong understanding of SAP transport management, user administration, system copies, and configuration management.
• Ability to independently handle complex technical issues and act as the last line of defence for critical incidents.

RISE with SAP / Cloud Expertise

• Strong practical experience working within the RISE with SAP / Managed Service (MSM) delivery model.
• Good understanding of SAP RISE operational processes, responsibilities, service management, and coordination with SAP/infrastructure teams.
• Hands-on experience with SAP monitoring and management tools, such as SAP Focused Run (FRUN), Solution Manager, and relevant monitoring platforms.
• Good understanding of cloud infrastructure concepts, preferably in AWS, Azure, or GCP, in the context of SAP RISE.
• Understanding of high availability, disaster recovery, backup/restore, and business continuity concepts in SAP environments.
• Experience with automation and runbook execution, including scripting and automation of routine BASIS activities.
• Strong understanding of SAP security, certificates/PSE, connectivity, compliance, and operational security practices.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 5+ years of experience in application development and deployment
• 5+ years in application migration and modernization
• 5+ years in application architecture, middleware and data experience
• Variety of technologies including BI, database principles, programming fundamentals, SQL, hardware/software, operating systems and networking
• Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams

Preferred Skills and Experience

• SaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.)
• Application modernization tools, e.g. CAST
• Experience in using and implementing DevSecOps processes
• Past experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategies

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.