Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Private Residences New Orleans is seeking a Security Officer - AM Shift to join our dynamic Security team. In this role, you will help create a safe, secure, and welcoming environment where our guests can relax, our residents can feel at home, and our employees can perform at their best. As an important member of our 24-hour Security operation, you will support the day-to-day safety and protection of our guests, employees, residents, and property while delivering the thoughtful, professional service Four Seasons is known for.

We are looking for someone who brings sound judgment, strong attention to detail, integrity, and a calm, confident presence. You will regularly interact with guests, employees, hotel leadership, and local law enforcement, making professionalism and strong interpersonal skills essential.

What You'll Do

• Monitor and patrol the property, proactively identifying and addressing safety and security concerns.
• Respond promptly and professionally to security incidents, emergencies, and guest or employee concerns.
• Collaborate with hotel departments and local law enforcement to support a safe and secure environment.
• Document incidents accurately while maintaining discretion and delivering the thoughtful service expected at Four Seasons.

What You Bring

• At least 2 years of security experience, preferably within a luxury hotel, resort, or hospitality environment.
• Current CPR and First Aid certification.
• Strong communication and interpersonal skills with the ability to interact professionally with guests and colleagues.
• A high level of integrity, discretion, sound judgment, and attention to detail.
• Strong time-management skills with the ability to prioritize, multitask, and adapt quickly in a fast-paced environment.
• Confidence using computers and security-related systems; experience with Opera, Microsoft Office Suite, and HotSOS is preferred.
• A professional appearance and a calm, approachable presence.
• Ability to lift, carry, and move up to 50 pounds.

What To Expect

• A full-time position, working 7 a.m-3:30 p.m. daily, requiring 40 hours per week.
• A flexible schedule that includes weekends, and holidays.
• A highly visible role that requires regular interaction with guests, residents, employees, leadership, and outside emergency or law-enforcement personnel.
• An active work environment that includes standing, walking, and conducting property patrols throughout your shift.
• Situations that may require you to remain calm, exercise sound judgment, and respond quickly to changing circumstances.
• Close collaboration with departments throughout the property to support a safe and welcoming environment.

What We Offer

• A  Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Want to know more about working for Four Seasons? Visit us at: 

Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/ 

YouTube: http://bit.ly/WeAreFS 

Facebook: http://bit.ly/WeAreFS_FB 

LinkedIn: Four Seasons Hotel and Residences New Orleans

Twitter: http://bit.ly/WeAreFS_TW 
Instagram: http://bit.ly/WeAreFS_IG 

See what our employees are saying at: #FSEmployee 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal