Customer Experience Expert – Swedish (Athens / Thessaloniki / Crete)

Title: Customer Experience Expert – Swedish (Athens / Thessaloniki / Crete)
Location: Athens, Greece

Talar du svenska? Byt den svenska vintern mot grekisk sol!

Based in Athens, Thessaloniki or Chania (Crete), Greece, with remote options for selected teams.

Help Swedish-speaking customers of top brands in fashion, travel, delivery and tech, and choose your base: a lively city or an island by the sea.

Why you'll love it

• Live and work on Crete, or in Athens or Thessaloniki
• Remote work available in selected teams
• Monthly productivity bonus up to €200
• Transport bonus up to €100 per month for office days
• Extra one-time bonuses after training and after 7 months (selected teams)
• Top performers in travel teams get 2 free flight tickets per year
• Part-time options in selected teams
• In-person induction, nesting and ongoing training

What you'll do

• Help customers by phone, chat and email with orders, deliveries, bookings and payments
• Handle returns, claims and refunds
• Troubleshoot products, devices and online services

What you need

• Swedish native or C1
• English B2 (C1 for some teams)
• Good communication and problem-solving skills
• No experience required for most positions
• Living in Greece, with EU work authorisation

Apply today and start your Greek chapter. No cover letter needed!