Logistics Analyst II - Americas

Team description

You'll keep our warehouses and transport network across the US and Canada running smoothly, so the right stock is in the right place at the right time. This role has real room to make a difference: you'll raise inventory accuracy, move our returns process into our warehouse management and SAP systems, and take full ownership of how our logistics providers perform. If you enjoy digging into data, finding the root cause of a problem and seeing your fix change how a whole region works, this role gives you the scope and the trust to do it.

🎥 Take a look inside our São Paulo office

What you'll do

• Run daily warehouse and transport performance for the US and Canada, spotting risks and bottlenecks early and fixing them before they affect customer
• Lead improvement projects of medium to high complexity, including automating the returns flow in our warehouse management and SAP systems
• Track the measures that matter, such as cost, lead time, inventory accuracy, on time and in full delivery, and service level, then dig into the root cause when one slips
• Own provider performance and governance, and manage import and export flows for inventory transfers and supplier deliveries in line with regulations
• Run the procurement process from request to order, balancing speed, cost and quality

You'll be great for this role if…

• Fluent English, written and spoken, makes it easy to work with teams and stakeholders in different regions.
• Strong problem solving skills help in finding root causes and putting practical fixes in place.
• Strong command of Excel, SQL and Power BI or Tableau, with experience in warehouse and transport management systems and the ability to build an analysis from scratch.
• Comfort making decisions based on data and using metrics to keep improving how things run.
• Ability to juggle several stakeholders, prioritise competing requests and stay hands on, while helping teammates grow their own skills.

Why you should join SumUp

• 🌎 Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office-first setup
• 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
• 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
• 📚 A dedicated annual L&D budget of R$ 10,000 for education, certifications, and conferences
• 🏖️ Generous time off: enjoy 22 working days of paid leave, plus public holidays and special leave days
• 💪 Stay fit: Wellhub membership included and gym at the office
• 💼 Financial wellness: SumUp contributes to your private retirement plan with Santander
• 🧠 Mental well-being: access to Zenklub for therapy, coaching, and emotional wellness resources
• 🍽 Meal support: benefit from a tax-free food voucher program with Pluxee
• 🌴 Break4me: 1-month sabbatical after 3 years of service
• 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.